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The GET V2 MediaAgents API has some numeral codes for offlineReason and Status which seem to reflect some different senarios.  I have seen 0, 1, 2, and 5.  Usually there is documentation coving these things but I not finding it in the online documentation.  Do we have a link to this info?

{

            "offlineReason": 0,

            "description": "",

            "status": 1,

            "mediaAgent": {

                "mediaAgentId": 2,

                "_type_": 11,

                "displayName": "dm2perf3",

                "mediaAgentName": "dm2perf3"

            },

            "osInfo": {

                "osId": 210,

                "OsDisplayInfo": {

                    "OSName": "Windows Server 2016 Datacenter"

                }

            },

            "versionInfo": {

                "UpdateStatus": 0,

                "GalaxyBuildNumber": "11",

                "GalaxyRelease": {

                    "ReleaseString": "11 SP17",

                    "_type_": 58,

                    "ReleaseID": 16

                }

            },

            "mediaAgentProps": {

                "pushMA": false,

                "isPreConfigured": false,

                "isUnlicensedMA": false,

                "isVirtualsClient": false

            },

            "powerManagementInfo": {

                "isPowerMgmtAllowedCheck": true,

                "isPowerMgmtSupported": false

            }

        }

                "mediaAgentName": "yashdutch"

            },

            "osInfo": {

                "osId": 210,

                "OsDisplayInfo": {

                    "OSName": "Windows Server 2012 R2 Datacenter"

                }

            }

I requested above to be documented.


Commvault support.  As far as I can tell, this info is not currently available in any public location.


@G2T where did you find/get this information?

 

Please share the link to where this is documented. Thanks!


Commvault provided via iternal documentation.

Please find the MA offline reasons below, and description of the error accordingly 

==

HOST_STATUS_DEFAULT = 0  No errors detected

HOST_STATUS_CONNECT_FAIL = 1 Cannot communicate with Media Mount Manager Service/ Please ensure that / The MediaAgent is reachable from CommServa and All MediaAgent services are running.

HOST_STATUS_VERSION_MISMATCH = 2 The CommServe and MediaAgent versions appear to be different. They must be the same. Please upgrade your MediaAgent.

HOST_STATUS_MARKED_DISABLED = 3   The MediaAgent has been marked as disabled.

HOST_STATUS_OLDER_VERSION_AND_PAST_GRACEPERIOD = 4  MediaAgent has been marked disabled as it has exceeded the pre-determined number of days since the CommCell has been upgraded.

HOST_STATUS_INITIALIZING = 5  The MediaAgent is initializing and refreshing the device information.

HOST_STATUS_MIGRATED = 6  The MediaAgent has been migrated to different CommServe.

HOST_STATUS_POWER_MANAGED_VM = 7  This Media Agent is powered off by Power Management.

HOST_STATUS_NODE_REFRESH_ERROR = 8  Media Agent marked offline as node refresh failed, please check logs and retry the operation

HOST_STATUS_SMART_STATE_MANAGEMENT = 9  MediaAgent is marked offline by the automated MediaAgent state management feature.

HOST_STATUS_CVFWD_DETECTED_OFFLINE = 10  Cannot communicate with Media Mount Manager Service./ Please ensure that  The MediaAgent is reachable from CommServe. and  All MediaAgent services are running.


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