Commvault on RedHat 8.2 not working

Question

Hi, could you help me please?I'm installing Commvault version 11.30 on Linux RedHat 8.2. The installation was successful, but when I log in, I get the following error message below. Error [0x80070306:{CCvNetwork::SendXDRMessageInternal(5343)} + {CCvNetwork::SendXDRMessagePrivate(5098)/W32.774.(One or more errors occurred while processing the request. (ERROR_ERRORS_ENCOUNTERED.774))-Message (0x34000220/APPMGR_HANDLE_XML_REQ) is not allowed from client (commvaultrhel/commvaultrhel.mycompany.com/SockIP(/opt/commvault/Base/Sockets/AppManager network access)/205.17.211.103:AppManager network access/0/0(AppManager network access) AppMgrSvc(136786:b980c700)) authenticated with built-in certificates.}] re-sending request to server.

Gowri Shankar · Accepted Answer

Hi @RafaelcttLooks like the Linux server failed to pull the certificate from the CS.Could you try to renew the certificate manuallyhttps://documentation.commvault.com/2022e/expert/109473_renewing_revoked_certificate_in_typical_commcell_environment.htmlIf this fails then follow steps from the below linkhttps://documentation.commvault.com/2022e/expert/7522_renewing_revoked_certificate_in_locked_down_commcell_environment.htmlLet us know if the issue still persists.Regards,Gowri Shankar

Rafaelctt · Answer

Hi @Gowri Shankar,Thanks, this option resolved the issue.https://documentation.commvault.com/2022e/expert/7522_renewing_revoked_certificate_in_locked_down_commcell_environment.html?_gl=1*9fhxjz*_gcl_au*MTM4MzcxNjA2Mi4xNjgwNTkyNzkwBest Regards,Rafael

Sign up

Login to the community

Scanning file for viruses.

This file cannot be downloaded