Browsing deleted file out of Guest File Folder option of VM backup

  • 2 November 2021
  • 27 replies

Userlevel 2
Badge +5

Hi Gurus,

One of my customer got a restore request of a folder which accidently deleted from a vm 3-4 days back.(We are having weekly full & daily incremental backup of the vm using intellisnap.)

Surprisingly when he browsing the file with Latest or Date range option, he don’t see the folder under browse result, but when he browses from backup history (incr or last full job) he do see the folder there.

Ideally, he should see the file while browsing with Lastest or Date Range option also. Am I right?

Also, I don’t see any option like “show deleted files..” which we have in Endpoint solutions.





Best answer by Laurent 14 December 2021, 15:49

View original

27 replies

Userlevel 6
Badge +15

Well, after upgrading to FR24HP25 today, the upgrade of both instances of my CS-DR server went without any issue anymore. So let’s close this topic :wink:

Userlevel 7
Badge +23

Go figure!  I’ll mark your reply as the best answer, but by all means, if it happens again, reply here :joy: