failed to create Hyperscale 1.5.1

  • 31 March 2024
  • 1 reply

we are failing to create 3 node Hyperscale 1.5.1 cluster (reference architecture ) 

the library was created but it’s offline with this error- 

Library status offline due to incomplete storage pool configuration. Please wait for other media agents to join this storage pool library configuration.

the media agent for all 3 servers is ready.

the version is 11.32.43 (commserve + the three Hyperscale nodes)  

is it possible to fix the issue ? or we need to format and install again ? 


Best answer by Albert Williams 3 April 2024, 06:35

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Userlevel 5
Badge +14

Hello @ORACLE HOME changed to old one 

Thanks for the great question but this kind of issue really requires our support team to review and troubleshoot. I recommend raising a support case to help troubleshoot as any advice given here could result in damage to the data on the disk as it could be given with the wrong context.


Kind regards

Albert Williams