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Question

Hyperscale 3.x upgrade node

  • Apr 25, 2024 9:37 AM UTC
  • 2 replies
  • 140 views

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Hello all,

We are getting an error when trying to add a new node on 3 nodes cluster Hyperscales 3.x.

Is there anyone who has done this and can give some tips ?

Regards,

Fabrice

 

2 replies

Emils
Vaulter
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  • Vaulter
  • Apr 26, 2024 12:23 AM UTC

Hi @F@bEDF 

Thanks for reaching out, are you able to provide the following additional information which would assist in understanding the issue:

  1. Current CommCell environment
  2. Current Platform Version of HSX Cluster where the node is being added
  3. Details of the error
  4. The Appliance details or BOM for both Existing nodes and new node

Thank you


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  • Author
  • Novice
  • May 2, 2024 8:15 AM UTC

Hello @Emils ,

The problems come from several things, but mainly an ethernet card that sometimes freezes the ssh session...
There is also a firewall problem, internal firewall, which was not updated during the additional process.