Hi Guys,
I’ m trying to use Bare Metal Recovery. When we open the Desktop with a 1-Touch iso, it stays in the "Installing software onto the RAM drive" stage. Although we tried several times on 2 different Desktops, it remains at the same stage. We waited about 24 hours. Any chance of seeing the log files, or any idea?
![](https://uploads-eu-west-1.insided.com/commvault-eu/attachment/59f0d0f6-5a28-4ce0-b97f-243b08a7d6f9.png)
Best answer by Sebastien Merluzzi
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