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Question

CommServe rebuild/upgrade path from 11.32 - best practise?

  • October 19, 2025
  • 4 replies
  • 48 views
P
Novice
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I have a small CommCell with a CommServe on 11.32.115 running on a build of Windows Server that needs a refresh.

I could stand up a new VM with the same IP and hostname and do a DR DB restore and I guess I’m back up and running quickly with a clean build?

But I noticed Commvault now offer a Linux CommServe and a pre-configured OVA appliance so I’m wondering if this is something I should be looking at instead?

 

The current environment doesn’t use “plans” it’s all traditional storage policies and copies and schedule policies to run jobs out of business hours.

I don’t tend to use Command Center I tend to use the Java UI but I guess that’s out of habit.

It’s a pretty small and simple environment with just a few Windows file agents and a NAS agent pulling some UNC paths in.

What would people suggest please?

4 replies

P
Vaulter
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  • PradeepVaulter
  • Vaulter
  • October 20, 2025

Hi ​@Paul Hutchings,
 

Both Windows and Linux CommServe have their respective advantages, and the choice largely depends on the intended usage.

Currently, the Java Console serves as the primary user interface for managing policies and schedules. Installing the OVA image on Linux primarily provides the web UI, which is more focused on Plans and RPO configurations.

Therefore, using a Windows CommServe at this stage is the ideal approach, as it allows users to retain the existing interface and continue navigating options in the familiar environment.

Refer below link for latest OVA image for both windows and Linux.

https://cloud.commvault.com/commandcenter/#/softwareStore/31016

 

P
Novice
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Thanks Pradeep so it sounds like you’re saying if I download the 11.36 Windows OVA I can import that straight into VMware and then import the latest DR set?

From the install/deploy guide here Deploy the OVA I’m not entirely clear whether this OVA creates a Windows environment that I can login to via the console or if it’s just for the web UI?

I don’t need the CommServe domain joined so if I can download a pre-hardened standalone appliance it’s obviously much simpler.

P
Vaulter
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  • PradeepVaulter
  • Vaulter
  • October 21, 2025

Hi ​@Paul Hutchings ,

Yes, we can use pre hardened image and then proceed with standard install process and restore the required DR SET.

P
Novice
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Pradeep thank you.  I downloaded the OVA today and it looks simple enough.  Question I have is the OVA has multiple virtual disks so is designed to scale and ready to be used as a MA/DDB server etc.

I’m only using it as a CommServe.

When I try to do a test restore of the DR set from my CommServe it doesn’t pick up the DB restore location which I assume is because of the different disk layout.

Can you confirm the default DB restore location on the OVA please?

The csrecoveryassistant.exe doesn’t seem to fill anything in by default.

Also can everything be done with the virtual NIC disconnected so I can stage and test everything before swapping out the production CommServe?

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