Onenote files Failed for Sharepoint & Onedrive

  • 20 September 2023
  • 3 replies

Badge +1

Hello, our Onedrive & SP online job is “completed with errors” with OneNote Files.

Error on SP online: FAILED The remote server returned an error (503) Server Unavailable.

Error on OneDrive:

System.Net.WebException: The underlying connection was closed: the connection was closed unexpectedly.


We tried renaming and moving the onenotes files, other files are well backed up.




3 replies

Userlevel 2
Badge +6

@JulienW Please check the size of the OneNote file as there is a known limitation of 2GB, just to make sure that is not causing issue while backup 

Badge +1

Hello, thx for your reply! Yes, I confirm:



Userlevel 2
Badge +6

@JulienW sorry for late response
please create a incident with support as we have known issue with .onenote file failure , commvault working with Microsoft on this topic.