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Onenote files Failed for Sharepoint & Onedrive

  • Sep 20, 2023 7:09 AM UTC
  • 4 replies
  • 479 views

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Hello, our Onedrive & SP online job is “completed with errors” with OneNote Files.

Error on SP online:

file_name.one FAILED The remote server returned an error (503) Server Unavailable.

Error on OneDrive:

System.Net.WebException: The underlying connection was closed: the connection was closed unexpectedly.

 

We tried renaming and moving the onenotes files, other files are well backed up.

 

Br,Julien

 

Best answer by Sujay kumar

@JulienW sorry for late response
please create a incident with support as we have known issue with .onenote file failure , commvault working with Microsoft on this topic.

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4 replies

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  • Vaulter
  • Sep 20, 2023 1:39 PM UTC

@JulienW Please check the size of the OneNote file as there is a known limitation of 2GB, just to make sure that is not causing issue while backup 


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  • Author
  • Novice
  • Sep 20, 2023 2:05 PM UTC

Hello, thx for your reply! Yes, I confirm:

 

 


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  • Vaulter
  • Answer
  • Sep 28, 2023 9:16 AM UTC

@JulienW sorry for late response
please create a incident with support as we have known issue with .onenote file failure , commvault working with Microsoft on this topic.


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  • Novice
  • Jun 20, 2024 1:57 PM UTC

Hello,

Does anyone know if the issues with the onenote files still exists?

 

Regards,

Wesley