Anyone ever got the windows error 1069 logon failure , after configuring the CVD service with a gmsa account for a sql machine?

Question

We were able to configure the sql backups on certain machines, by stopping the services, putting the gmsa account on the CVD service (following this : https://documentation.commvault.com/2022e/expert/138465_using_group_managed_service_accounts_for_sql_server_agent.html )

for some machine, we restart the services and we get the windows error.

I saw clearly in the event viewer the error, but since it’s a gmsa account I don’t know the password, so I can’t correct it manually.

I had to go back to regular account to have the backups running , again…

Anyone had a similar issue?

thx

Gilles from the Montreal area

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Hello @Gil from Canada

It appears this error is happening due to an incorrectly entered password.

https://learn.microsoft.com/en-us/troubleshoot/sql/admin/error-1069-service-cannot-start

Thank you,
Collin

Thank you Collin, but I had found that link earlier and showed it to a DBA, and was told, it’s not SQL the issue…. Still looking!!!

Reply

Collin Harper · Accepted Answer

Hello @Gil from CanadaIt appears this error is happening due to an incorrectly entered password.https://learn.microsoft.com/en-us/troubleshoot/sql/admin/error-1069-service-cannot-startThank you,Collin

Gil from Canada · Answer

Thank you Collin, but I had found that link earlier and showed it to a DBA, and was told, it’s not SQL the issue…. Still looking!!!

Reply

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