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Additional tape library slots are not being detected


Hello!

Customer has this TL that is partitioned. There's a partition for Commvault. Originally it had 11 slots and some drives.

Customer added 30 slots but they don't get recognized by Commault (and so the tapes on them).

Full scan does not update the slot count.

What must be done to recognize the new added slots?

Regards,

Pedro

 

2 replies

Userlevel 4
Badge +10

Hello @PedroRocha 

Please find the steps here:

https://documentation.commvault.com/2022e/expert/11047_hardware_changes.html#add-new-slots-to-configured-library

Userlevel 2
Badge +11

I was able to detect the new slots after performing exhaustive detection.

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