Hello
Occured today on a strange error:
HP Ultrium 7-SCSI_2 - A SCSI command to the drive is stuck on the active drive controlling MediaAgent.
Id restarted tape libary but this problem is not resovled i assume i need to restart MediaAgent but dont know exacly how anyone can help?
Hi
Did the tape actually stuck on a drive in your tape library?
I have similar error like yours; my tape actually stuck in the drive of tape library, and Commvault marked that drive as offline. I couldn’t manually eject the tape out. I ended up replace that drive.
Hi
we are facing exactly the same issue as described within the initial post. However, restarting media agent didnt help. Were you able to resolve or investigate further this conundrum?
Good morning. Please see this documentation on restarting a MediaAgent:
https://documentation.commvault.com/2022e/expert/12598_restart_deduplication_database_mediaagent.html
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.