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Guest file restore was failing

  • 23 September 2021
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i am trying to restore the single file from the windows image backup , Received the below error "Browse failed due to error while mounting virtual machine: Internal error during Pseudomount of Guest disks." can any one help to fix the issue 

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Best answer by Dan White 23 September 2021, 22:44

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Hello @Giri 

 

Take a look at this article I wrote up

https://community.commvault.com/technical-blogs-and-articles-39/browse-of-a-specific-vm-disk-failing-this-could-be-why-924

If this does not resolve your issue, I would suggest opening a case with support!

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