Running v11SP20.40. We’re having a ton of occurrences in the last 3 weeks of this error across multiple environments:
[The SDT data transfer was terminated on a request from the Job Manager.]
I work in a MSP environment with the CS in one datacenter and the MAs spread out around the country. We have a minimum of 10GB on our datacenter links from MA-MA and MA-CS.
I’m curious if anyone has seen this and has any resolution or troubleshooting steps.
Best answer by Damian Andre
Hmm - Try to increase the liveliness check to max - JM maybe be incorrectly detecting a stalled job and terminating it
LAN MediaAgent liveliness check interval in Minutes
Definition: Specifies the interval at which the LAN MediaAgent (MediaAgent and Client are not on the same computer) will execute a liveliness check. These intervals tend to be smaller, as frequent liveliness checks are needed for a network environment.
Default Value: 30
Range: 2 to 1440
Usage: Liveliness checks are conducted to ensure necessary services are running and listening. Increasing the interval value may be recommended to minimize network traffic if you have a large number of LAN MediaAgents and you have other mechanisms in place to verify network and services availability.