Hi @liorkrispin

Have restores ever worked or is this the first time you’ve tried? 

Just like your other community question, are you able to check / share some of the output from the vsbkp.log so we can see what exceptions are being reported?

Its either account specific or the proxy isn’t meeting our requirements - https://documentation.commvault.com/11.24/expert/3319_system_requirements_for_virtual_server_agent_with_microsoft_azure.html

Thanks
Chris

hi Chris,

i cannot find the vsbkp.log file…

@liorkrispin , check the Media Agent/Proxy itself.

Conversely, you can right-click the job and select Send Logs, then pick a local drive to review them.

hi

the problem was solved  - Azure Keyvault was configured with specified networks that can access to the Keyvault , after changed it to allow all  networks the backup job started to work

Glad to hear it, and thanks for sharing with us!