I am unable to manually enter the AMI ID in command center, whereas I am able to do the same from CommCell console.
I followed the below links to define additional settings for restoring Marketplace AMI Ids.
and restarted the services, but still unable to manually add the ami-id in restore option from Command center.
Good morning. Can you please verify if your Command Center is installed on the CommServe or on a different client? If a different client, are they patched to the same version?
I have two environments …
ENV -1 is of windows and here command center is installed on the same commserve and
ENV -2 is where commserve is installed on linux and I am accessing command center from a browser of a different client and in both the environments, I see the same issue.
Hi
Usually we try to solve everything we can on here - but this looks like a bug to me. In the FR26/28 documentation I can see it makes reference to be able to enter the AMI ID in Command Center without an additional setting:
i.e
Under Amazon cloud options, specify the following:
Availability zone: Select the destination zone for the new instance.
AMI selection: Select an Amazon Machine Image (AMI) that is used to specify the software configuration for the restored instance.
Only Private AMIs are listed. To restore using a Marketplace AMI, enter the AMI ID.
I think we’ll need help from the support team to solve this one. Let me know the case number so we can track it!
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