Unable to choose VMs and Templates in guest file and folders restore

  • 6 October 2022
  • 3 replies

Badge +4

Hello Community


After updating CV to 2022E we are no longer able to choose VMs and Templates when we restore Guest file and folders.
The only thing we can choose when choosing restore to virtual machine is the VM Cluters.
Some people get the source VM chosen by default others only get an empty box and is forced to browse for the VM.
Any ideas as to how we can fix this?

3 replies

Userlevel 7
Badge +23

Hi @Noobvault !

I'm not aware of this as an issue on 2022E but make sure you choose the "Guest Files and Folders" first when browsing. At which point, it should display all of the VM content of the subclient. We never had a dropdown for a restore.

If you are defining content and browsing for it, that's where you would see the option.

Userlevel 7
Badge +17

Hi @Noobvault 

I have the same perception as @Mike Struening 
If this perception doesn’t line up with the your issue, can you provide a print screen of the situation you are facing?

Badge +4

I am mainly talking about the gui here.

But usually we only get shown the VMs and the folders the VMs belong to in the vCenter.
But now it shows all the clusters where the VMs are located. Meaning navigating to the right VM takes a while.