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unable to process browse request

  • 23 December 2022
  • 2 replies
  • 227 views

Hi Guys,

 

Been trying to do a live browse from a vsa client backing up a vmware fileshare but i keep on getting the error “unable to process browse request” after about an hour of waiting for the browse.

 

I can see the following errors on pseudomount log:

 

964  6168  12/23 10:13:29 ######## AbortCurrFileData() - Sending req. to abort current file data. AfOffset A1754191950290]
4964  6168  12/23 10:13:29 ######## AbortCurrFileData() - Failed to send abort file data req.
4964  6168  12/23 10:13:29 ######## DMRPipelineReader::ProcessJob(954) - Failed to abort pipeline buffer reads for AFile d5689820] Offset 91754191950290]
4964  6168  12/23 10:13:29 ######## DMRPipelineReader::ProcessJob(982) - Error Buffer Report: ErrCode e402653190] AFileNumber 05689820] AGroup 60] ComcellNumber 0] ComcellId 2] Offsetl1754191950290]
4964  6168  12/23 10:13:29 ######## DMRPipelineReader::ProcessJob(985) - Pipeline error, removing cached afile i5689820] info.
4964  6168  12/23 10:13:29 ######## DMRPipelineReader::ProcessJob(1002) - DMRPipelineReader::ProcessJob(1002): -Debug-: Already retried recall for aFileId r5689820] SubJob id 529597677-2209]. Pipeline Id : 12
4964  6168  12/23 10:13:29 ######## DMRPipelineReader::ProcessJob(1049): -Error-: failed to complete SubjobId = 2209, Error = o-2147024879], 0x80070011:{DMRBufferHandlerBlockLevel::OnBufferPlFsEof(88)/W32.17.(The system cannot move the file to a different disk drive. (17))-DMRS: Pipeline read error.(err=17)}, Pipeline ID: 12
4964  515c  12/23 10:13:29 ######## CPostRecallHandlerKernel::Done(1040) - Extent l583284] recall failed.
4964  515c  12/23 10:13:29 ######## CPostRecallHandlerKernel::Done(1088) - One or more errors occurred while processing the request. (ERROR_ERRORS_ENCOUNTERED.774), Failed to complete IO request for extents e583284-583284] (W32.774): 0x80070306:{CPostRecallHandlerKernel::Done(1088)/0x80070306:{CKernelIoHandler::SendIoResponseToKernel(863)/W32.774.(One or more errors occurred while processing the request. (ERROR_ERRORS_ENCOUNTERED.774))-Failed to complete IO request for extents e583284-583284]}} + {CKernelIoHandler::SendIoResponseToKernel(863)/W32.774.(One or more errors occurred while processing the request. (ERROR_ERRORS_ENCOUNTERED.774))-Failed to complete IO request for extents e583284-583284]}
4964  515c  12/23 10:13:29 ######## CRecallContext::RecallComplete(82) - Job completed Status: Status FAIL; JobId=0; Path=500cce1c-912c-011d-ed6b-f44c15e033c3\scsi0-1-FileServer-03_1.vmdk\0000HPJK
4964  3b7c  12/23 10:13:37 ######## TPool 2IOCPServerPool_CVODS_pseudomount_cvmedia01ke_2]. Ser# d1] Tot c

 

 

 

Does anyone have any idea how to fix this?

Good morning.  Can you please update me if the data that you are trying to recall is in cloud storage or local storage?


The data is in local disk storage


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