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Erro CDR

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JobSvr Obj Failed to get extendedRetention info from JMJobCopyInfo for archGrpId

 

 

13580 c68   04/14 13:18:44 4488 CVBkpJobInfo::insertIntoDB Ignoring error returned from createJobCopyInfo for AppId [231] ApptypeId [84]
13580 c68   04/14 13:18:44 4488 JobSvr Obj Failed to get extendedRetention info from JMJobCopyInfo for archGrpId <0> Error <>
13580 c68   04/14 13:18:44 4488 Servant    [---- IMMEDIATE BACKUP REQUEST ----], taskid [369] Clnt[BPOBRTIAS136] AppType[Continuous Data Replicator][84] BkpSet[x.x.x.x.x] SubClnt[default] BkpLevel[Incremental][2]
13580 1cb4  04/14 13:18:44 4488 Scheduler  Failed to get the media agent.
13580 3524  04/14 13:18:45 4488 Scheduler  Phase [2-Backup] (0,0) started on [SRV.x.x.x.x] in [1] second(s) - cdrcontrol.exe -j 4488 -a 84 -r 110 -n 2:231  -jt 4488:2:1:0:51483  -f 0  -q 0  -s 0
13580 37f0  04/14 13:18:46 4488 Servant    Reg [Control] received. Client [BPOBRTIAS136] plattype = 4. Token [4488:2:1:0:51483]
13580 1cb4  04/14 13:19:15 #### ArMgrCS::getMediaAgentByAGC() - Failed because both copy and agroupNumber are invalid

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Best answer by Mike Struening RETIRED 20 May 2022, 22:51

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Mike Struening RETIRED
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Hi @Jose Ricardo , thanks for the post!

Can you check the properties of that subclient and ensure it has a Storage Policy associated?

https://www.linkedin.com/in/michael-struening
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Thanks for replying me Mike,is associated in the default, in the Storage Policy tab

 

José Ricardo

Mike Struening RETIRED
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It was already associated to a Storage Policy or you just adjusted?

I see you marked it solved, but want to be sure!

https://www.linkedin.com/in/michael-struening
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was already checked, the error still persists

 

@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@
Machine : BPOTSMIAS288
File    : JobManager.log
@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@

13580 c68   04/18 18:19:10 4544 CVBkpJobInfo::insertIntoDB Ignoring error returned from createJobCopyInfo for AppId [225] ApptypeId [84]
13580 c68   04/18 18:19:10 4544 JobSvr Obj Failed to get extendedRetention info from JMJobCopyInfo for archGrpId <0> Error <>
13580 c68   04/18 18:19:10 4544 Servant    [---- IMMEDIATE BACKUP REQUEST ----], taskid [394] Clnt[BPOTSMIAS084] AppType[Continuous Data Replicator][84] BkpSet[POLICY-ALUNO] SubClnt[default] BkpLevel[][1]
13580 1cb4  04/18 18:19:11 4544 Scheduler  Failed to get the media agent.
13580 3524  04/18 18:19:11 4544 Scheduler  Phase [2-Backup] (0,0) started on [BPOTSMIAS084] in [0] second(s) - cdrcontrol.exe -j 4544 -a 84 -r 107 -n 2:225  -jt 4544:2:1:0:45626  -f 1  -q 0  -s 0
13580 25a8  04/18 18:19:13 4544 Servant    Reg [Control] received. Client [BPOTSMIAS084] plattype = 4. Token [4544:2:1:0:45626]

@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@
Machine : BPOTSMIAS288
File    : Licensing.log
@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@

13580 c68   04/18 18:19:10 4544 Check license: appType [84] Name [Continuous Data Replicator] on client/library [25]- Valid
13580 c68   04/18 18:19:10 #### License - Type [196] Name [NetApp Snap Management]: Free permanent license available.
13580 c68   04/18 18:19:10 #### License - Type [196] Name [NetApp Snap Management]: available [1000000] used [0]
13580 c68   04/18 18:19:10 #### [1000000] perm license [NetApp Snap Management (196)] are issued

@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@
Machine : BPOTSMIAS084
File    : cdrcontrol.log
@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@

21755 54fb 04/18 18:19:13 4544 EvEvent::SetupConnectionWithCVD() - Loading library under Base32
21755 54fb 04/18 18:19:13 4544 EvEvent::SetupConnectionWithCVD() - Loading library under Base64
21755 54fb 04/18 18:19:13 4544 isCCSDbEnabled() - Use CCSDb Enabled [0] IsCloudLaptop [0] IsFSCoreLaptop [0]
21755 54fb 04/18 18:19:13 4544 CvClntCert::loadLib() - Successfully loaded /opt/commvault/Base/libCvClntCertImpl.so
21755 54fb 04/18 18:19:13 4544 Cvcl::init() - CVCL: Running in FIPS Mode
21755 54fb 04/18 18:19:13 4544 cdrcontrol() - Properties for repset 107 (POLICY-ALUNO):
21755 54fb 04/18 18:19:13 4544 cdrcontrol() -    Compression: OFF
21755 54fb 04/18 18:19:13 4544 cdrcontrol() -    Encryption:  OFF
21755 54fb 04/18 18:19:13 4544 cdrcontrol() -    CRC32:  OFF
21755 54fb 04/18 18:19:13 4544 cdrcontrol() -    Mode: DDR w/o Journaling
21755 54fb 04/18 18:19:13 4544 cdrcontrol() - Snapshot option is OFF => overriding WBA/DDR with SDR.
21755 54fb 04/18 18:19:13 4544 cdrcontrol() - Focus Client Name: BPOTSMIAS084
21755 54fb 04/18 18:19:13 4544 JM Client  CVBkpJobClient::init(): Initializing job object with token [4544:2:1:0:45626].
21755 54fb 04/18 18:19:13 4544 Init() - Initializing job control [token=4544:2:1:0:45626,cn=BPOTSMIAS084], serverName [BPOTSMIAS288], ControlFlag [1], Job Id [4544]
21755 54fb 04/18 18:19:13 4544 cdrcontrol() -    Optimize fulls with attribute checks: YES
21755 54fb 04/18 18:19:13 4544 cdrcontrol() -    Optimize fulls with MD5 checks: YES
21755 54fb 04/18 18:19:13 4544 cdrcontrol() -    Optimize incrementals with MD5 checks: YES
21755 54fb 04/18 18:19:13 4544 cdrcontrol() -    Compare source and dest after incremental: NO
21755 54fb 04/18 18:19:13 4544 FlrControlSDR::backup() - *** Starting FULL sync for pair 226 ***

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Mike bom dia, poderia me ajudar tenho um caso aberto, 220414-523, fiz uma analise no log cvfwd, e me deparei com este erro,

7b2a 04/18 14:06:16 ######## ######## ERROR: cvfwd_process_tunnel_ports(): IPv4 port 8403 is in use. Will retry in 60 seconds.
31530 7b2a 04/18 14:06:16 ######## ######## Start listening to incoming messages.
31530 7b2a 04/18 14:06:16 ######## ######## Creating tracking tunnel toward CommServe (BPOBRTIAS136 => BPOTSMIAS288)
31530 7b2a 04/18 14:06:16 ######## ######## Initializing SSL subsystem
31530 7b2a 04/18 14:06:16 TN:00001 ######## Initialized new ON_DEMAND tunnel from "BPOBRTIAS136" to "BPOTSMIAS288" via (10.221.230.136, 10.221.242.188)
31530 7b2a 04/18 14:06:16 ######## ######## Reporting the client ONLINE
31530 7b2a 04/18 14:06:16 ######## ######## CS is ONLINE
31530 7b2a 04/18 14:06:46 ######## ######## Detected a change in IP configuration. Sending KEEP_ALIVEs through all tunnels.
31530 7b2a 04/18 14:06:46 ######## ######## Detected a change in IP configuration. Re-reading config files.
31530 7b2a 04/18 14:07:16 ######## ######## Service cvd got started
31530 7b2a 04/18 14:07:16 ######## ######## Service CvRepSvc got started
31530 7b2a 04/18 14:07:16 ######## ######## Reporting the client ONLINE
31530 7b2a 04/18 14:07:16 ######## ######## Trying to bind to tunnel ports again
31530 7b2a 04/18 14:07:16 ######## ######## Tunnel fd=11 bound to IPv4 port 8403.
31530 7b2a 04/18 14:08:35 TN:00002 ######## Initialized new DYNAMIC tunnel from "BPOBRTIAS136" to "BPOTSMIAS084" via (10.221.230.136, 10.221.242.86)
31530 7b2a 04/18 14:08:35 TN:00002 ######## ERROR: do_switch_client_class(): Unknown client ID 1
31530 7b2a 04/18 14:09:05 TN:00002 ######## ERROR: do_switch_client_class(): Unknown client ID 2
31530 7b2a 04/18 14:09:35 TN:00002 ######## ERROR: do_switch_client_class(): Unknown client ID 3
31530 7b2a 04/18 14:10:05 TN:00002 ######## ERROR: do_switch_client_class(): Unknown client ID 4
31530 7b2a 04/18 14:10:35 TN:00002 ######## ERROR: do_switch_client_class(): Unknown client ID 5
31530 7b2a 04/18 14:11:05 TN:00002 ######## ERROR: do_switch_client_class(): Unknown client ID 6
31530 7b2a 04/18 14:11:35 TN:00002 ######## ERROR: do_switch_client_class(): Unknown client ID 7
31530 7b2a 04/18 14:12:05 TN:00002 ######## ERROR: do_switch_client_class(): Unknown client ID 8
31530 7b2a 04/18 14:12:35 TN:00002 ######## ERROR: do_switch_client_class(): Unknown client ID 9
31530 7b2a 04/18 14:13:05 TN:00002 ######## ERROR: do_switch_client_class(): Unknown client ID 10

Mike Struening RETIRED
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Thanks, @Jose Ricardo !  I’ll track the case.  You are assigned to a great engineer 🤓

https://www.linkedin.com/in/michael-struening
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thank you, waiting

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Mike I didn't mark it as solved, I'm unanswered, could you help me?
Mike Struening RETIRED
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@Jose Ricardo your case was archived due to lack of reply.

Can you update the case and let the engineer know you are available?

https://www.linkedin.com/in/michael-struening
Mike Struening RETIRED
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@Jose Ricardo following up on this one.  Your case was archived due to lack of reply though they asked if this was a Windows or Linux client.

Can you update the case and let the engineer know you are available?

https://www.linkedin.com/in/michael-struening
Mike Struening RETIRED
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@Jose Ricardo , I’m going to mark this as closed but please do update the thread if you have time to work on it again.

https://www.linkedin.com/in/michael-struening

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