Error to restore Exchange mailbox

Question

Good afternoon!Try to find out more about the Yandex search results "Error code: [14:139] Description: The search for results in Yandex could not be viewed."Task logs:@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@Machine : msk-cvcsc01File : JobManager.log@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@9684 2864 04/19 08:57:23 898884 CVTHREADSTART newRstRequestThread(void *inArgs) Got userId [279] in request.9684 2864 04/19 08:57:23 898884 Servant [---- IMMEDIATE RESTORE REQUEST ----] Task id [898884] Clnt[MSK-DAG01] AppType[Exchange Mailbox][137]9684 5228 04/19 08:57:24 898884 Scheduler Phase [2-Restore] (0,0) started on [MSK-CVPXY01.alrosa.ru] in [1] second(s) - CVMailRestoreCoordinator.exe -j 898884 -ccid 2 -c MSK-DAG01 -restore -jt 898884:2:1:0:0:19696 -mt 19684 1488 04/19 08:57:24 898884 Servant Reg [Control] received. Client [msk-cvpxy01] plattype = 4. Token [898884:2:1:0:0:19696]9684 1488 04/19 08:57:26 898884 JobSvr Obj CVRstJobInfo::updateInfo Resetting successful and Fail counts9684 1488 04/19 08:57:27 898884 Servant Reg [Non Control Monitor] received. Client [msk-cvpxy01] plattype = 4. Token [898884:2:1:0:0:19696]9684 3868 04/19 08:57:42 898884 Scheduler Set pending cause [Browse failed during searching for results in the index.]::Client [msk-cvpxy01] Application [CVMailRestoreCoordinator] Message Id [234881163] Error code [14:139] RCID [0] ReservationId [0]. Level [0] flags [0] id [0] overwrite [0] append [0] CustId[0].9684 3868 04/19 08:57:42 898884 Scheduler Phase [Failed] message received from [MSK-CVPXY01.alrosa.ru] Module [CVMailRestoreCoordinator] Token [898884:2:1:0:0:19696] restartPhase [0]9684 3868 04/19 08:57:42 898884 ArchiveMgr JMArMgr::releaseAllJobStreams() Calling CvResourceManager::releaseJobStreams(jobType=2,appType=137,logicalRelease=true, retainStreamsForIndex=false)9684 3868 04/19 08:57:42 898884 JobSvr Obj Phase [2-Restore] for Restore Job Failed. Restore will continue with phase [Restore].@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@Machine : msk-cvpxy01File : CVMailRestoreShadow.log@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@16916 3a20 04/19 08:57:26 898884 **** CVMailRestore.exe started with command line [-client -j 898884 -mt 1 -vm Instance001 -ccid 2 -restore -jt 898884:2:1:0:0:19696 -c MSK-DAG01 -a 2:36 -provider MAPI -BKPSetType 1 -agent msk-cvpxy01_Remote0 -cn msk-cvpxy01 cvshost:MSK-CVPXY01.alrosa.ru*msk-cvpxy01*8400 cvsport:64135:0 cvsmyplatform:2 cvsremoteplatform:4 -vm Instance001 ]16916 3a20 04/19 08:57:26 898884 CvNetworkPool::initNetworkPool() - Creating the control thread16916 3a20 04/19 08:57:26 898884 Cvcl::init() - CVCL: Running in FIPS Mode16916 3a20 04/19 08:57:26 898884 Azure app list is empty.16916 3a20 04/19 08:57:26 898884 Failed to get the Azure App ID.16916 3a20 04/19 08:57:26 898884 CVImpersonateLoggedOnUser() - caching user sid [S-1-5-21-2173371606-1833505904-3337662087-290316] for optimizing subsequent impersonate operations for this user16916 3a20 04/19 08:57:26 898884 CreateProcessAsUserW(CVMailRestore.exe -client -j 898884 -mt 1 -vm Instance001 -ccid 2 -restore -jt 898884:2:1:0:0:19696 -c MSK-DAG01 -a 2:36 -provider MAPI -BKPSetType 1 -agent msk-cvpxy01_Remote0 -cn msk-cvpxy01 cvshost:MSK-CVPXY01.alrosa.ru*msk-cvpxy01*8400 cvsport:64135:0 cvsmyplatform:2 cvsremoteplatform:4 -vm Instance001 -userproc)@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@Machine : msk-cvpxy01File : CVMailRestoreCoordinator.log@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@17064 33ac 04/19 08:57:23 898884 **** CVMailRestoreCoordinator.exe started with command line [-j 898884 -ccid 2 -c MSK-DAG01 -restore -jt 898884:2:1:0:0:19696 -mt 1 -cn msk-cvpxy01 -vm Instance001 ]17064 33ac 04/19 08:57:23 898884 Cvcl::init() - CVCL: Running in FIPS Mode17064 33ac 04/19 08:57:24 898884 CvNetworkPool::initNetworkPool() - Creating the control thread17064 33ac 04/19 08:57:24 898884 Azure app list is empty.17064 33ac 04/19 08:57:24 898884 Failed to get the Azure App ID.17064 33ac 04/19 08:57:25 898884 CVImpersonateLoggedOnUser() - caching user sid [S-1-5-21-2173371606-1833505904-3337662087-290316] for optimizing subsequent impersonate operations for this user17064 33ac 04/19 08:57:25 898884 Fetch local job directory for restore to PST / Disk / XML. [C:\Program Files\HDS\Backup and Recovery\iDataAgent\JobResults]17064 33ac 04/19 08:57:26 898884 Failed to get all MailBox list.17064 33ac 04/19 08:57:26 898884 Exchange Restore Restartability is enabled, as nExchDisableRestoreRestartabiliy registry key is set. restart path C:\Program Files\HDS\Backup and Recovery\iDataAgent\JobResults\CV_JobResults\2\2\898884\RestartDB.dat17064 33ac 04/19 08:57:26 898884 Number of mailboxes/tasks to process : [ 1 ], Proxies [ 1 ]17064 33ac 04/19 08:57:26 898884 Max agents per proxy : [ 20 ] , per service account [ 15 ]17064 33ac 04/19 08:57:26 898884 Max streams for job : [ 12 ]17064 33ac 04/19 08:57:26 898884 Starting a total of 1 agents17064 33ac 04/19 08:57:26 898884 CVRemoteAgentServer::AddAgent() - Added Agent [msk-cvpxy01]17064 33ac 04/19 08:57:26 898884 CVRemoteAgentServer::StartRemoteAgentWithCVD() - Launching Remote agent [msk-cvpxy01_Remote0] executable [CVMailRestore.exe] on [MSK-CVPXY01.alrosa.ru*msk-cvpxy01*8400*8402] with args [-client -j 898884 -mt 1 -vm Instance001 -ccid 2 -restore -jt 898884:2:1:0:0:19696 -c MSK-DAG01 -a 2:36 -provider MAPI -BKPSetType 1 -agent msk-cvpxy01_Remote0]17064 33ac 04/19 08:57:26 898884 CSessionConnectionSocket::Listen() - IPv4 bound to port 6413517064 33ac 04/19 08:57:27 898884 CVRemoteAgentServer::StartRemoteAgent() - Started Agent [msk-cvpxy01_Remote0]17064 33ac 04/19 08:57:27 898884 ExAgentCoordinator::OnIdle_Starting() - All Agents have initialized, Number of Agents ready [1], Agents failed to start [0]17064 33ac 04/19 08:57:37 898884 Assigning data [\MB\{D46909E1X9A9EX4361XABD0X668BBD8E95CF : 01 Crypto} : 1] to agent [msk-cvpxy01_Remote0]17064 33ac 04/19 08:57:40 898884 ExAgentCoordinator::OnMsgAgentRestartTaskProperty() - TaskProperty xml:[]17064 33ac 04/19 08:57:40 898884 Data [1] returned by agent [msk-cvpxy01_Remote0] without processing, set it as not processed, and mark it blocked for the agent17064 33ac 04/19 08:57:41 898884 ExAgentCoordinator::MarkDataFailedIfItsBlockedByAllAgents() - Data [\MB\{D46909E1X9A9EX4361XABD0X668BBD8E95CF : 01 Crypto} : 1] marked as FAILED as its blocked by all running agents17064 33ac 04/19 08:57:41 898884 ExAgentCoordinator::OnIdle_Running() - All the controllers are in suspended state shutting down all agents in 5 min17064 33ac 04/19 08:57:41 898884 ExAgentCoordinator::OnAgentStopped() - Agent [msk-cvpxy01_Remote0] has stopped due to error [234881163 : Browse failed with error: 0xECCC0016:{IdxCvSearchReqClient::fetchDocumentsInternal(430)} + {IdxCvSearchReqClient::downLoadResults(377)/ErrNo.22.(Invalid argument)-Failed to download searchResults.} : 22], running for 0.233333 min17064 33ac 04/19 08:57:41 898884 CVRemoteAgentServer::MonitorAgents() - There are no running agents17064 33ac 04/19 08:57:41 898884 Final Restore Job Statistics17064 33ac 04/19 08:57:41 898884 Shared job specific dir [\msk-cvpxy01\JR\JobResults\CV_JobResults\2\2\898884]17064 33ac 04/19 08:57:41 898884 Final Restore Job Stats : Mailboxes Successful : [0], Mailboxes Failed : [0], Mailboxes Suspended : [0], Mailboxes Skipped : [0], Successful Items : [0], Failed Items : [0], Ineligible Items : [0], Bytes Read : [0]17064 33ac 04/19 08:57:41 898884 Sending FAILED complete message to JM, 898884@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@Machine : msk-cvpxy01File : CVMailRestore.log@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@6668 3910 04/19 08:57:27 898884 **** CVMailRestore.exe started with command line [-client -j 898884 -mt 1 -vm Instance001 -ccid 2 -restore -jt 898884:2:1:0:0:19696 -c MSK-DAG01 -a 2:36 -provider MAPI -BKPSetType 1 -agent msk-cvpxy01_Remote0 -cn msk-cvpxy01 cvshost:MSK-CVPXY01.alrosa.ru*msk-cvpxy01*8400 cvsport:64135:0 cvsmyplatform:2 cvsremoteplatform:4 -vm Instance001 -userproc ]6668 3910 04/19 08:57:27 898884 CvNetworkPool::initNetworkPool() - Creating the control thread6668 3910 04/19 08:57:27 898884 Cvcl::init() - CVCL: Running in FIPS Mode6668 3910 04/19 08:57:27 898884 Azure app list is empty.6668 3910 04/19 08:57:27 898884 Failed to get the Azure App ID.6668 3910 04/19 08:57:27 898884 Exchange auto discover url: []6668 3910 04/19 08:57:27 898884 Enable graph API [Honored only for restore] is set to False.6668 3910 04/19 08:57:27 898884 [msk-cvpxy01_Remote0] send [ExchangeVirtualAgent_EVCAgentStartup]6668 3910 04/19 08:57:38 898884 Restart Supported [Yes]6668 30e4 04/19 08:57:38 898884 GetAllMBListForAD::No exchange server list given. exiting!6668 30e4 04/19 08:57:38 898884 Error reading mailbox display information, use GUID [D46909E1X9A9EX4361XABD0X668BBD8E95CF] as SMTP6668 30e4 04/19 08:57:40 898884 CVSearch Request: 6668 30e4 04/19 08:57:40 898884 ExStreamingQuery::CreateIndexRequest() - Browse Request: 6668 30e4 04/19 08:57:40 898884 TaskGUID[1], Restart offset[1], bFirstSet[True]6668 30e4 04/19 08:57:40 898884 I2::CvWebSrvrClient::isLocalIndexGateWayInstalled() - IndexGateway is installed6668 30e4 04/19 08:57:40 898884 I2::CvWebSrvrClient::getLocalIndexGatewayUrl() - IndexGateway Url [http://localhost:81/IndexGateway/api/CVWebService.svc]6668 30e4 04/19 08:57:40 898884 CVCurlWrapper::CVCurlPostSubmitForm() - failed to send http req. http resp:[500]6668 30e4 04/19 08:57:40 898884 Failed to download searchResults.6668 30e4 04/19 08:57:40 898884 Failed to fetch documents from Search client. Error = 0xECCC0016:{IdxCvSearchReqClient::fetchDocumentsInternal(430)} + {IdxCvSearchReqClient::downLoadResults(377)/ErrNo.22.(Invalid argument)-Failed to download searchResults.}6668 30e4 04/19 08:57:40 898884 ExRestoreWorker::DoWork() - Error: Browse error, stop the controller6668 30e4 04/19 08:57:40 898884 ExAgentController::CompleteData() - Error: Agent [msk-cvpxy01_Remote0] Worker [14608] has reported that it could not process data, and needs to be returned to coordinator, for data 16668 30e4 04/19 08:57:41 898884 ExAgentController::SetFatalError() - Agent [msk-cvpxy01_Remote0] Worker [14608] reported fatal error [234881163 : Browse failed with error: 0xECCC0016:{IdxCvSearchReqClient::fetchDocumentsInternal(430)} + {IdxCvSearchReqClient::downLoadResults(377)/ErrNo.22.(Invalid argument)-Failed to download searchResults.} : 22], stop the controller6668 3910 04/19 08:57:41 898884 Agent [msk-cvpxy01_Remote0] wait for all workers to stop6668 3910 04/19 08:57:41 898884 [msk-cvpxy01_Remote0] send [ExchangeVirtualAgent_EVCAgentShutdown]6668 3910 04/19 08:57:41 898884 CvNetworkPool::~CvNetworkPool() - Controller thread successfully stopped. CVMailRestoreCoordinator logs6208 44c0 04/19 02:29:54 898833 **** [CVMailBackupCoordinator.exe] started with command line [-j 898833 -a 2:36 -c MSK-DAG01 -m msk-cvma03*msk-cvma03*8400*8402 -t 2 -r 0 -i 3 -jt 898833:8:11:0:0:19594 -mt 1 -startTime 1713470407 -cn msk-cvpxy01 -vm Instance001 ]6208 44c0 04/19 02:29:54 898833 Current diretory set to [C:\Program Files\HDS\Backup and Recovery\Base]6208 44c0 04/19 02:29:54 898833 m_strVMName [Instance001]6208 44c0 04/19 02:29:54 898833 jobID [898833]6208 44c0 04/19 02:29:54 898833 m_CommCellID [2] , m_SubClientId [36] 6208 44c0 04/19 02:29:54 898833 physicalClientName [msk-cvpxy01]6208 44c0 04/19 02:29:54 898833 m_VirtualClientID [10] , m_strVirtualClientName [MSK-DAG01]6208 44c0 04/19 02:29:54 898833 CVImpersonateLoggedOnUser() - caching user sid [S-1-5-21-2173371606-1833505904-3337662087-290316] for optimizing subsequent impersonate operations for this user6208 44c0 04/19 02:29:54 898833 Azure app list is empty.6208 44c0 04/19 02:29:55 898833 Failed to get the Azure App ID.6208 44c0 04/19 02:29:55 898833 Shared Job Specific Dir [\msk-cvpxy01\JR\JobResults\CV_JobResults\2\2\898833]6208 44c0 04/19 02:29:55 898833 Shared Subclient Dir [\msk-cvpxy01\JR\JobResults\CV_JobResults\iDataAgent\MS Exchange Virtual Agent\2\36]6208 44c0 04/19 02:29:55 898833 AD Server 'msk-dc03.alrosa.ru' is configured6208 44c0 04/19 02:29:55 898833 AD Server 'msk-dc01.alrosa.ru' is configured6208 44c0 04/19 02:29:55 898833 AD Server 'msk-dc02.alrosa.ru' is configured6208 1 04/19 02:29:54 898833 ManagedLogger::SetCLRThreadPoolMaxThreads - Setting CLR ThreadPool's maxWorkerThreads = [1000], maxIOThreads = [1000] PID = [6208], ProcessName = [CVMailBackupCoordinator].6208 44c0 04/19 02:29:55 898833 User selected SLA option [All] for User Mailbox subclient job6208 44c0 04/19 02:29:56 898833 Either the user deleted all the old jobs from CSDB or the user did a DR Recovery.6208 44c0 04/19 02:29:56 898833 No metadata to restore. User intervention required.6208 44c0 04/19 02:29:56 898833 Metadata check failed. User intervention required6208 44c0 04/19 02:29:56 898833 BKP CALLED COMPLETE (PHASE Status::FAIL), 898833. Token [898833:8:11:0:0:19594]6208 44c0 04/19 02:29:56 898833 main(98) - Failed to initialize BackupCoordinator6208 44c0 04/19 02:29:56 898833 Exception raised while Executing SQLite command DELETE FROM ServiceAccountUsage WHERE jobId = 898833. Retrying..6208 44c0 04/19 02:29:56 898833 Exception raised while Executing SQLite command DELETE FROM ServiceAccountUsage WHERE jobId = 898833. Retrying..6208 44c0 04/19 02:29:57 898833 Exception raised while Executing SQLite command DELETE FROM ServiceAccountUsage WHERE jobId = 898833. Retrying..6208 44c0 04/19 02:30:07 898833 Exception raised while Executing SQLite command [1000:CPPSQLITE_ERROR[1000]: Database not open]. Command: [DELETE FROM ServiceAccountUsage WHERE jobId = 898833] Failing...6208 44c0 04/19 02:30:07 898833 Exception raised while deleting job '898833' from Service Account Usage table. CPPSQLITE_ERROR[1000]: Database not open6208 44c0 04/19 02:30:07 898833 Error in deleting the service account usage for jobid [898833]6208 44c0 04/19 02:30:07 898833 Partial Job Stats: Succeeded: [0], Partially Succeeded [0], Failed: [0], Skipped: [0], Not Run: [0]6208 44c0 04/19 02:30:07 898833 BKP CALLED COMPLETE (PHASE Status::FAIL), 898833. Token [898833:8:11:0:0:19594]6208 44c0 04/19 02:30:07 898833 JM Client JobClient: Jobmanager replied with an error code of [3] in the acknowledgement message. Error [Invalid token [898833:8:11:0:0:19594] received for the job complete message. Error:[Invalid Token. Job was not found to be in running state.].]6208 44c0 04/19 02:30:07 898833 CvNetworkPool::~CvNetworkPool() - Controller thread successfully stopped.

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