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we are trying to do OS upgrade the HSX from the existing 7.9 to 8.9 to be able to add additional new nodes (HSX ISO 3.2312)

 

we tried to upgrade the OS using the Command center and CLI both showing upgrade completes successfully however the OS version is still 7.9

 

i used the below reference for the OS upgrade operation. 

https://documentation.commvault.com/2024/expert/installing_operating_system_updates_on_hyperscale_x_reference_architecture.html

Hi @Nawras Haddadeen 

Upgrade from RHEL to Rocky has a different procedure. I would suggest to connect with the Account Team who can work internally on this.

Regards,


When will the process to upgrade HyperScale X 2.x to 3.x be made available?


Considering commvault documentaiton on adding nodes states “You must upgrade 2.x nodes to 3.x version at some point prior to June 30th, 2025.” it would be really useful to have this process available asap considering we are rapidly approaching only a year left to perform this task and I suspect it’s non trivial and will cause interruption to service - especially as doing upgrades to the OS on HSX node (without hedvig update) already requires taking the whole cluster offline.


I think you need to refresh the cluster node by node

Refreshing HyperScale X Reference Architecture Nodes (commvault.com)

before adding 3.x nodes, a minimum version of 2.2312 is required on existing nodes.

@all, please correct me, if I’m wrong


@johanningk No need to refresh the nodes.

We should have the process for migration available soon.

Regards,


@R Anwar when do you expect the process to be released.


@mortimor It is expected to be available with SP36. I will update once I can confirm the same.


@R Anwar 


@R Anwar SP 36 is already available. 


@mortimor SP36 is available but need to check if v2 to v3 migration is available. I will update the thread after a week post confirmation.


@R Anwar Do we have an update on the 2.x to 3.x upgrade procedures?  Also, do you know if there’s a roadmap for support on Rocky 8.10 in the near future?  


Hi @Genny 

I don’t see the exact procedure for migration to Rocky. I will need more time to find this.

We will have a new Platform release in Sep which updates to Rocky 8.10.

Regards,


Hi @Genny

Doc has been updated now. 

https://documentation.commvault.com/2024e/expert/migrating_hyperscale_x_version_on_existing_nodes.html

Regards,


@R Anwar I’m still not seeing docs for 2023E.  My understanding from Products is that the migration procedures would be supported for both 11.32 and 11.36.


Hi @Genny 
Yes, it will work for both SP 32 & 36. ISO is available for both.

Regards,


Hello,

Has someone tested this yet? What is your experiences? We have 11 6node clusters we need to upgrade.


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