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Auxiliary Copy Speed?


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My Metallic Auxiliary Copy looks to be moving between 20 and 40 Mbps.

My fiber internet is 200/200Mbps.

Where do I start looking to troubleshoot/adjust the Auxiliary Copy speed?

Note: I am in a demo, so if the VM or File demo has a cloud copy speed maximum that would be good to know.

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Best answer by Onno van den Berg 26 May 2022, 11:59

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I think it may be my anti-malware client (Palo Alto Cortex).

My firewall is showing more traffic to their “wildfire” service while the aux copies run.

 

Is there a list of anti-malware/anti-virus exclusions for Metallic gateways and other services (VM, VMhost, File Server, SQL) ?

 

I can only find a small reference to endpoint backup agents. Setup Considerations for Endpoint (metallic.io)

 

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@Steve-O as Metallic is based on Commvault Complete you could look into https://documentation.commvault.com/11.26/expert/8665_recommended_antivirus_exclusions_for_windows.html and https://documentation.commvault.com/11.26/expert/8670_recommended_antivirus_exclusions_for_unix_and_macintosh.html

If possible I would first see if you can turn off anti-malware/anti-virus on both source and destination to see if it actually makes a difference.

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