Whether you're a seasoned Metallic user or a newcomer, having the right resources at your fingertips is essential. This post aims to provide some key info for you.
Community Interaction: 🗣️
Our Community forum is an enriching space for you to ask questions, share best practices, and connect with both peers and Metallic experts. While many of your queries will find answers here, we've also compiled other crucial resources to bolster your Metallic experience.
Key Resources to Bookmark: 📌
While it's our company website, its utility goes beyond basic information. Consider this your starting point if you ever feel lost. From release notes, case studies, and white papers to updates about our upcoming webinars – everything's there.
Check the Ring status page to confirm the scheduled maintenance activity timings and window size. URL: https://ring-status.metallic.io/ For example, to check the Ring M102 scheduled maintenance activity window, access the following URL:: https://m102-status.metallic.io/.
Customer Support Portal & Knowledge Search.
Exclusively for our active subscribers, this portal lets you create and manage support cases for swift issue resolutions. Furthermore, our Knowledge Search is geared to answer frequently raised questions, ensuring you're never left in the dark.
Seeking step-by-step guidelines? Whether it's initial setups, configurations, or specific operations, our detailed documentation and how-to guides are tailored to set you on the right path with Metallic.
Stay Updated and Engaged
To ensure you're in the loop with the latest from Metallic, follow us on our social platforms:
Here, we share the latest in thought leadership, data protection, and data management best practices.
We're committed to ensuring you have the tools and knowledge to make the most out of Metallic. Should you have further questions or feedback, always remember, the community and our team are here for you.
Warm regards,
The Metallic Team
P.S. Dive in, explore, and let's journey through Metallic's world together!