Hey folks,A few months ago we made a major update to our cloud portal and replaced the classic dashboard with our new Cloud Command dash. The team is keen to hear what you think about the new dashboard.Answer the poll and leave a comment below!👇 Backup health report in the Cloud Command dashboard
Hey folks,I wanted to let you know proactively about an issue we have found affecting CommCell’s who have upgraded to 11.28 Maintenance Release 60 or above, and anyone who has updated to 11.30 or 11.32.An update included in these releases made some scheduling changes behind the scenes, unfortunately it flipped a flag on space reclamation schedules which means they do not run the defrag process to perform data reclamation. This only impacts customers who rely on space reclamation where sparse support is not available on their mount paths. This does include Commvault HyperScale 1.5 or HSX as well.It’s worth noting that if you run space reclamation manually (not relying on the schedule) then the issue does not occur.Fortunately, the fix is simple, especially for FR28 customers. An update is available that can be installed without a service restart which will fix the flag on space reclamation schedules and turn on defrag again.A KB article for 11.28 is available which explains the issue an
Hi folks,With Microsoft's recent announcement of the Volt Typhoon cyber campaign, our team has conducted a thorough security assessment of Commvault and Metallic services – and have found no impact to the security, privacy, or integrity of your data backups. For additional details regarding this matter, please visit our respective Commvault and Metallic trust sites.
Hey folks,As we see a steady stream of adoption for version 11.28 (also known as Commvault Platform Release 2022E), there are a few trending issues we have detected along the way for that we have fixes for. I wanted to summarize those here to make folks aware in case they encounter them post upgrade and to help get your CommCell performing as it should as fast as possible. Update 4/08 - Maintenance Release 11.28.14 resolves all the issues below. You can obtain the latest Maintenance Release here. Issue #1 - “The case of the Unresponsive Commcell Console” CommCell Console UI unresponsive after upgrading to Platform Release 2022E (11.28) or higher This one is caused by having custom shortcuts to the CommCell console. In 11.28 we are leveraging a new release of Java which requires extra parameters to be added to the shortcut. As customer shortcuts can be created outside of the default deployment, Commvault does not update those during upgrade which leads to the condition. Thankfully, the
Hey folks,Hope everyone is having an amazing day!I was hoping you could help us out by letting us know what your preferred backup window is, as well as your patch window / schedule. We’re working on something internally and some quick validation from the community would be really helpful.I created a quick 6 question survey, and all responses are completely anonymous.https://forms.office.com/r/NkFPDf1M0k
Hi folks,We are aware of a pair of new Zero-Day vulnerabilities tentatively listed under cve-2022-22963 and cve-2022-22965 also known as ‘spring4shell’.We have an official page in our documentation for this situation located here. However, we can discuss late breaking updates or questions in this community thread. SummaryLast updated May 5th, 2022, 12:28 AM EST Commvault makes use of the Spring framework, however neither cve-2022-22963 or cve-2022-22965 apply to Commvault software or Metallic. Commvault does not not utilize the components for Spring MFC or Spring WebFlux, this means that we are not vulnerable to either exploit.The spring framework is present in a few Commvault components - again, unaffected by the two stated vulnerabilities. CVMessageQueue service (CVMessageQueue.exe), responsible for push notifications for jobs, events, and alerts. This service is deployed with the Web Console and Command Center package. Security scanners may find the location of affected spring bina
Hi folks,At Commvault we’re all thrilled to see the increased growth and engagement of the Commvault community which launched just over a year ago. We’re at over 7000 customer and partner registrations, and it’s been amazing to watch a revitalized community come together in a relative short span of time. The community is one of several initiatives to improve our overall customer experience, and today we’re announcing the next milestone in that journey.We’re upgrading the search experience on our self-help sites to help you get faster answers to your questions and solutions to your challenges. The new search experience uses advanced machine learning to provide relevant results from a range of sources. Over the coming months, the accuracy will continue to improve as the system begins to learn the terminology of our product and search patterns of our customers.The new search experience will federate information from 200,000 documentation pages and 14,000 community threads, replies and KB
Missed Commvault Virtual Connections? Good news! All of our breakout sessions from learning BaaS basics to ransomware readiness are now on-demand for you to prepare your data in 2021. Watch now: https://www.commvaultvirtualconnections.com/Jan21/page/1708608/agenda We’d love to continue the conversation here in our community!
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