Hey folks,
I wanted to let you know proactively about an issue we have found affecting CommCell’s who have upgraded to 11.28 Maintenance Release 60 or above, and anyone who has updated to 11.30 or 11.32.
An update included in these releases made some scheduling changes behind the scenes, unfortunately it flipped a flag on space reclamation schedules which means they do not run the defrag process to perform data reclamation. This only impacts customers who rely on space reclamation where sparse support is not available on their mount paths. This does include Commvault HyperScale 1.5 or HSX as well.
It’s worth noting that if you run space reclamation manually (not relying on the schedule) then the issue does not occur.
Fortunately, the fix is simple, especially for FR28 customers. An update is available that can be installed without a service restart which will fix the flag on space reclamation schedules and turn on defrag again.
A KB article for 11.28 is available which explains the issue and resolution steps: https://ma.commvault.com/Article/Details/80937
A KB article for 11.30 and 11.32 is available here: https://ma.commvault.com/Article/Details/81012
The updates for 11.28, 11.30 and 11.32 are now also available via a just released maintenance release:
| 11.28 | Maintenance Release 72 |
|---|---|
| 11.30 | Maintenance Release 52 |
| 11.32 | Maintenance Release 8 |