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1-Touch Single Stage DVD - support for SuSE 12.5

  • 3 March 2023
  • 1 reply
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K
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Userlevel 4

Hello Commvault Community,

 

I have a question for you regarding 1-Touch Single Stage DVD support for SuSE 12.5.

 

In the article of Commvault documentation below I see that it is not there but in the second article which refers to the standard 1-touch, support for SuSE 12.5 is available. Is this intentional, or is it simply missing from the list of supported versions for Single Stage DVD by mistake?

 

1-Touch for Linux: System Requirements
https://documentation.commvault.com/2022e/expert/3454_1_touch_for_linux_system_requirements_01.html

 

1-Touch for Linux - Single Stage DVD: System Requirements
https://documentation.commvault.com/2022e/expert/62621_1_touch_for_linux_single_stage_dvd_system_requirements.html

 

This is interesting for me, because when we did 1-touch operations with DVD for SuSE 12.5 it reboots immediately, and for other cases it works without problems, could it be a problem with unsupported version of SuSE 12.5?

 

Thanks,

Kamil

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Best answer by Gowri Shankar 3 March 2023, 15:19

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G
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Userlevel 4
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Hi @Kamil 

 

For 1-touch Linux the versions that are not listed under system requirements are not certified. 

Backup / restore may still work on those versions however it officially not certified.

 

Please open a support incident with the following information in case if you are looking for support for a specific versions.

 OS version with SP level & glibc versions along with the Commvault versions.

 

Regards,

Gowri Shankar

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