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Hello All,

i am looking to a solution for my commcell issue which is:

All job activity in commcell Activity control always turn off automatically.

so all the backup jobs not work.

Please check the Audit Trail report to see if this change is being logged.
You can set the Playback Level to High and enter the search string: Update CommCell properties

You should see a record like this:

Then you know which user is being used to perform the activity.
Question still is, how is this performed.. Thinking about how to identify this 🤔


Can you also check if a DR backup is performed around the time the activity is disabled?
If so you might have a Database corruption, when the Disaster Recovery Backup detects this the CommServe job activities are disabled automatically.


Dear @Jos Meijer thanks for your answer, yes you are correct i see a problem with SQL as follow image:

 

so how can i solve this database issue


Good dat the reason has been identified 👍
To be honest I would contact support, they will get you back on track asap.
Analyzing the issue through this forum thread will unnecessarily delay your solution.


@Jos Meijer thanks alot

 


Hello All

nearly,I had the same problem,how to solve this problem?

Thanks!


@sc.zhao 

In CommserveDR.log, if you see consistency errors in the DBs, please raise a case with support for further analysis and provide the right POA to solve this problem.

 

Example:

 


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