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Question

Audit trail report

  • 22 September 2023
  • 7 replies
  • 69 views
Henke
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Hello,

I just updated one commcell to 2023E from 2022E.

Release notes states that some reports was deprediated in release 2023, like Audit Trail report.There is a link to a support document, stating that to get any information a user needs to be a meber of, 1. master 2. Have commcell associated.

My account is member of master but I have no idea on how to do the other association. Can anyone shed some light? as it is now the report comes up empty.

 

Link to documentation. Viewing the Audit Trail Report on the Web Console (commvault.com)

BR

Henke

7 replies

S
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Userlevel 6
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Hi @Henke ,

Can you check in Security > Master Group, the properties of your User:

 

Best Regards,

Sebastien

Henke
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Userlevel 4
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Hello @Sebastien Merluzzi 

Thanks for your reply.
I can see that line on the admin account but not on my own. And I can’t find a way to add it, since it’s not in the Assosiated Entities.
Any ideas?

//Henke

S
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Userlevel 6
Badge +14

@Henke ,

Audit Trail needs Administrative Management

https://documentation.commvault.com/2023e/expert/8407_user_security_permissions_by_feature.html#audit-trail

Under Custom Role, it’s under Global

 

Henke
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Userlevel 4
Badge +13

@Sebastien Merluzzi 

I’ve added the Custom role to my account, but still get the error in web reports.

The audit report works in console but not in web. I get the below message.

Other reports work fine, the Audit Trail is the one giving me issues.

Maybe a support ticket is required.

 

BR

Henke

S
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Userlevel 6
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HI @Henke ,

Can you update to 32.20 first as we have a fix:

Then, if not fixed, I think the best is to log a case so we can check then.

Best Regards,

Sebastien

S
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Userlevel 6
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@Henke ,

How is it going?

Have you logged a case?

Best Regards,

Sebastien

Henke
Rank
Userlevel 4
Badge +13

@Sebastien Merluzzi  thanks for checking back.

 

Yes I created a case, #230927-246. 

Followed the instructions but it still fails. Waiting for an update from support.

 

 

//Henke

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