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Question

command center is not permitted

  • 23 February 2024
  • 6 replies
  • 34 views
T
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anyone can help this,? im just editting restrct access for some user groups.. but its restrict for all i think.. can you explain me to recover access to command center ?

 

6 replies

P
Rank
Userlevel 2
Badge +9

Hi @Tyo 

you need to create custom roles for the required users and associate the entities 
https://documentation.commvault.com/2023e/expert/user_security_permissions_by_feature.html

T
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Hello @Pradeep 
which one should i custom for this access ?

P
Rank
Userlevel 2
Badge +9

Hi @Tyo 

In case the requirement is to allow only specific users to access command center then you may need to move them all to new group and modify that specific user group permission.

T
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Badge +2

hy @Pradeep ..

well noted thank you,, 

but now i still cannot accessing the command center,, can i resolve this from comcell console ?

A
Rank
Userlevel 1
Badge +2

Hi @Tyo  , Have you chosen the Command Center as the restricted console for the user group, and were you included in that group as well? If you have another admin/breakglass account that you can use to reset the settings

 

J
Rank
Userlevel 4
Badge +10

Hi @Tyo ,

I assume you have configured the restrictions following the next documentation;

https://documentation.commvault.com/2023e/essential/restricting_access_to_commvault_cloud_applications.html

 

You will need to access the Command Center with a user that hasn’t been restricted access, likely “admin” or member of the “master” user group.

 

Then remove the restriction as per the above documentation.

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