I have configured SAML authentication on the Command center and an ADFS server for a domain. Everything works but there is one small thing i don’t get to work. If i logon and enter the username the redirect to the ADFS servers works but, i need to enter the username a second time. Is there an option to send the username with the SAML redirect?
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What feature release are you on, it shouldnt be prompting for username the second time.
@Pieter , gentle follow up to see if you’ve had a chance to look at this.
@Pieter , following up to see if you’ve had a chance to look at my post above.
Thanks!
If i logon and enter the username the redirect to the ADFS servers works but, i need to enter the username a second time. Is there an option to send the username with the SAML redirect?
@Pieter , to clarify, are you saying you enter your username, it redirects you to ADFS where you authenticate, then Command Center is making you re-enter those same credentials?
Or that you enter credentials at command center and have to re-enter at the ADFS redirect itself?
Does this behavior work the same way with your other applications using ADFS?
@Pieter , did you get a chance to create an incident for this? I searched for your name and not seeing anything recent.
The version is 11.20.36
This is what i get with the command center:
This is what i get with other applications:
If i logon and enter the username the redirect to the ADFS servers works but, i need to enter the username a second time. Is there an option to send the username with the SAML redirect?
@Pieter , to clarify, are you saying you enter your username, it redirects you to ADFS where you authenticate, then Command Center is making you re-enter those same credentials?
Or that you enter credentials at command center and have to re-enter at the ADFS redirect itself?Does this behavior work the same way with your other applications using ADFS?
@Mike Struening Sorry for the late answer.
I give in my username on the command center.
The command center redirects to the ADFS login page.
On the ADFS page i need to re-enter the username on the login page.
With other software like office 365 i don’t need to re-enter my username.
Hey @Pieter , wanted to follow up one last (gentle) time to see if you either resolved this or opened a support case.
Thanks!
Hey @Pieter , wanted to follow up one more time tos ee if you either resolved this or opened a support case.
Thanks!
No problem, @Pieter ! I unmarked the Best answer accordingly.
To summarize then, we are not passing along the login attempt to the ADFS page.
Unless others have ideas, I would suggest opening a support case for this issue. Let me know the case number so we can track and update this thread.
