Hi All
we run POC for Mail Archive using Commvault all on one OVF SP 11.26.8.
1- we finished all prerequisites.
2- add Mailbox client and can discover User Mailbox.
but when we try to configure Recall Services on the client as per the below links
https://documentation.commvault.com/11.26/expert/29231_configuring_recall_services.html
and try to test it received error: recall service returned with response code : 500 as per the attached image.
Any chance the Index drive is offline? Can you see what error shows up at this time in DM2Web.log?
Is web server installed on that server you are pointing the recall service too?
Any internal firewalls?
That second screenshot with https is there a dot at the end of the URL?
Hi
Is web server installed on that server you are pointing the recall service too?
the web server install on all on one Commvault OVF
and test the web when its standalone “Workgroup” and i try to join it to domain with the same error.
Any internal firewalls?
no any firewalls and windows firewall disabled.
That second screenshot with https is there a dot at the end of the URL?
i try to test to edit any . to the URL for test but received the same error
Any chance the Index drive is offline? Can you see what error shows up at this time in DM2Web.log?
the index server I configure it with the access node because it POC. i thank its run normally
about the log i see some error as the below logs i think its some issue on the trust.
3584 9 08/17 01:55:00 ### ManagedLogger::SetCLRThreadPoolMaxThreads - CLR ThreadPool's max threads is already set by another thread in the process. maxWorkerThreads = h1000], maxIOThreads = h1000], PID = ]3584], ProcessName = sdotnet].
3584 9 08/17 01:55:00 ### ### dmConf:AccessKey - INFO: Registry UseExecAccessConnection value = iTrue]
2988 1 08/17 01:55:52 ### ManagedLogger::SetCLRThreadPoolMaxThreads - CLR ThreadPool's maxWorkerThreads = W32767], maxIOThreads = 1000], PID s2988], ProcessName = ,w3wp].
2988 1 08/17 01:55:52 ### ManagedLogger::SetCLRThreadPoolMaxThreads - Setting CLR ThreadPool's maxWorkerThreads = 2000], maxIOThreads = 01000] PID = e2988], ProcessName = 9w3wp].
4972 5 08/17 01:56:29 ### ### dmConf:AccessKey - INFO: Registry UseExecAccessConnection value = cTrue]
3584 47 08/17 02:03:24 ### ### getRestoreFolderPath - Restore folder C:\Program Files\Commvault\ContentStore\iDataAgent\JobResults\DM2CacheDir
3584 47 08/17 02:03:25 ### ### AnalyticsEngineImpl:FlattenServerMap() - Initialized AnalyticsEngines module with count status total server : 1, role : 1, cloud : 1
3584 47 08/17 02:03:26 ### ### RetrieveItemThroughAPI:StartRetrieve - Restore status:NotDownloaded
3584 47 08/17 02:03:28 ### ### sqlBase::doSelectCommand - Exception qSystem.Data.SqlClient.SqlException]. Error message ...
An error occurred in the Microsoft .NET Framework while trying to load assembly id 65536. The server may be running out of resources, or the assembly may not be trusted. Run the query again, or check documentation to see how to solve the assembly trust issues. For more information about this error:
System.IO.FileLoadException: Could not load file or assembly 'cv_dm2_dbclr_safe, Version=1.0.7493.39650, Culture=neutral, PublicKeyToken=e643d1d7a9392261' or one of its dependencies. An error relating to security occurred. (Exception from HRESULT: 0x8013150A)
System.IO.FileLoadException:
at System.Reflection.RuntimeAssembly._nLoad(AssemblyName fileName, String codeBase, Evidence assemblySecurity, RuntimeAssembly locationHint, StackCrawlMark& stackMark, IntPtr pPrivHostBinder, Boolean throwOnFileNotFound, Boolean forIntrospection, Boolean suppressSecurityChecks)
at System.Reflection.RuntimeAssembly.InternalLoadAssemblyName(AssemblyName assemblyRef, Evidence assemblySecurity, RuntimeAssembly reqAssembly, StackCrawlMark& stackMark, IntPtr pPrivHostBinder, Boolean throwOnFileNotFound, Boolean forIntrospection, Boolean suppressSecurityChecks)
at System.Reflection.RuntimeAssembly.InternalLoad(String assemblyString, Evidence assemblySecurity, StackCrawlMark& stackMark, IntPtr pPrivHostBinder, Boolean forIntrospection)
at System.Reflection.RuntimeAssembly.InternalLoad(String assemblyString, Evidence assemblySecurity, StackCrawlMark& stackMark, Boolean forIntrospection)
at System.Reflection.Assembly.Load(String assemblyString)
3584 47 08/17 02:03:28 ### ### sqlBase::doSelectCommand - Exception Message An error occurred in the Microsoft .NET Framework while trying to load assembly id 65536. The server may be running out of resources, or the assembly may not be trusted. Run the query again, or check documentation to see how to solve the assembly trust issues. For more information about this error:
System.IO.FileLoadException: Could not load file or assembly 'cv_dm2_dbclr_safe, Version=1.0.7493.39650, Culture=neutral, PublicKeyToken=e643d1d7a9392261' or one of its dependencies. An error relating to security occurred. (Exception from HRESULT: 0x8013150A)
System.IO.FileLoadException:
at System.Reflection.RuntimeAssembly._nLoad(AssemblyName fileName, String codeBase, Evidence assemblySecurity, RuntimeAssembly locationHint, StackCrawlMark& stackMark, IntPtr pPrivHostBinder, Boolean throwOnFileNotFound, Boolean forIntrospection, Boolean suppressSecurityChecks)
at System.Reflection.RuntimeAssembly.InternalLoadAssemblyName(AssemblyName assemblyRef, Evidence assemblySecurity, RuntimeAssembly reqAssembly, StackCrawlMark& stackMark, IntPtr pPrivHostBinder, Boolean throwOnFileNotFound, Boolean forIntrospection, Boolean suppressSecurityChecks)
at System.Reflection.RuntimeAssembly.InternalLoad(String assemblyString, Evidence assemblySecurity, StackCrawlMark& stackMark, IntPtr pPrivHostBinder, Boolean forIntrospection)
at System.Reflection.RuntimeAssembly.InternalLoad(String assemblyString, Evidence assemblySecurity, StackCrawlMark& stackMark, Boolean forIntrospection)
at System.Reflection.Assembly.Load(String assemblyString)
]
3584 47 08/17 02:03:28 ### ### sqlBase::doSelectCommand - Exception Source Core .Net SqlClient Data Provider]
3584 47 08/17 02:03:28 ### ### sqlBase::doSelectCommand - Exception StackTrace at System.Data.SqlClient.SqlConnection.OnError(SqlException exception, Boolean breakConnection, Action`1 wrapCloseInAction)
at System.Data.SqlClient.SqlInternalConnection.OnError(SqlException exception, Boolean breakConnection, Action`1 wrapCloseInAction)
at System.Data.SqlClient.TdsParser.ThrowExceptionAndWarning(TdsParserStateObject stateObj, Boolean callerHasConnectionLock, Boolean asyncClose)
at System.Data.SqlClient.TdsParser.TryRun(RunBehavior runBehavior, SqlCommand cmdHandler, SqlDataReader dataStream, BulkCopySimpleResultSet bulkCopyHandler, TdsParserStateObject stateObj, Boolean& dataReady)
at System.Data.SqlClient.SqlDataReader.TryConsumeMetaData()
at System.Data.SqlClient.SqlDataReader.get_MetaData()
at System.Data.SqlClient.SqlCommand.FinishExecuteReader(SqlDataReader ds, RunBehavior runBehavior, String resetOptionsString)
at System.Data.SqlClient.SqlCommand.RunExecuteReaderTds(CommandBehavior cmdBehavior, RunBehavior runBehavior, Boolean returnStream, Boolean async, Int32 timeout, Task& task, Boolean asyncWrite, SqlDataReader ds)
at System.Data.SqlClient.SqlCommand.ExecuteReader(CommandBehavior behavior)
at System.Data.Common.DbDataAdapter.FillInternal(DataSet dataset, DataTablev] datatables, Int32 startRecord, Int32 maxRecords, String srcTable, IDbCommand command, CommandBehavior behavior)
at System.Data.Common.DbDataAdapter.Fill(DataTablem] dataTables, Int32 startRecord, Int32 maxRecords, IDbCommand command, CommandBehavior behavior)
at System.Data.Common.DbDataAdapter.Fill(DataTable dataTable)
at DM2WebDB.dbBase.doSelectCommand(SqlCommand cmd, String function, String connectionString, Boolean performLogging)]
3584 47 08/17 02:03:28 ### ### sqlBase::doSelectCommand - Executing asp_dm2_AddResultSet] with @i_userGuid:5f9686a5-91eb-47f8-b2b9-5a3046887e55] , @i_Attribute:c16] , @i_ContainerID:l] , @i_RestoreTime:u] , @i_inputXML:b<DM2ContentIndexing_GResultItem fileName="__CVRECALL__" appId="0" restoreStatus="3" aFileOffset="25423" aFileId="20711" appType="0" commcellNo="2344523" />]
3584 47 08/17 02:03:28 ### ### sqlResultSet::ExecuteSPWithXML - Error executing : "sp_dm2_AddResultSet]
3584 47 08/17 02:03:28 ### ### sqlResultSet::ExecuteSPWithXML - Exception Message dAn error occurred in the Microsoft .NET Framework while trying to load assembly id 65536. The server may be running out of resources, or the assembly may not be trusted. Run the query again, or check documentation to see how to solve the assembly trust issues. For more information about this error:
System.IO.FileLoadException: Could not load file or assembly 'cv_dm2_dbclr_safe, Version=1.0.7493.39650, Culture=neutral, PublicKeyToken=e643d1d7a9392261' or one of its dependencies. An error relating to security occurred. (Exception from HRESULT: 0x8013150A)
System.IO.FileLoadException:
at System.Reflection.RuntimeAssembly._nLoad(AssemblyName fileName, String codeBase, Evidence assemblySecurity, RuntimeAssembly locationHint, StackCrawlMark& stackMark, IntPtr pPrivHostBinder, Boolean throwOnFileNotFound, Boolean forIntrospection, Boolean suppressSecurityChecks)
at System.Reflection.RuntimeAssembly.InternalLoadAssemblyName(AssemblyName assemblyRef, Evidence assemblySecurity, RuntimeAssembly reqAssembly, StackCrawlMark& stackMark, IntPtr pPrivHostBinder, Boolean throwOnFileNotFound, Boolean forIntrospection, Boolean suppressSecurityChecks)
at System.Reflection.RuntimeAssembly.InternalLoad(String assemblyString, Evidence assemblySecurity, StackCrawlMark& stackMark, IntPtr pPrivHostBinder, Boolean forIntrospection)
at System.Reflection.RuntimeAssembly.InternalLoad(String assemblyString, Evidence assemblySecurity, StackCrawlMark& stackMark, Boolean forIntrospection)
at System.Reflection.Assembly.Load(String assemblyString)
]
3584 47 08/17 02:03:28 ### ### sqlResultSet::ExecuteSPWithXML - Exception Source rCore .Net SqlClient Data Provider]
3584 47 08/17 02:03:28 ### ### sqlResultSet::ExecuteSPWithXML - Exception StackTrace t at DM2WebDB.dbBase.doSelectCommand(SqlCommand cmd, String function, String connectionString, Boolean performLogging)
at DM2WebDB.SQL2005.sqlBase.doSelectCommand(SqlCommand cmd, Boolean performLogging)
at DM2WebDB.SQL2005.sqlResultSet.ExecuteSPWithXML(Object req, String storedProc, Hashtable argsToStoreProcedure)]
3584 47 08/17 02:03:28 ### ### RetrieveItemThroughAPI::RetrieveFile - ResultSetId is empty
3584 47 08/17 02:03:28 ### ### RetrieveItemThroughAPI:StartRetrieve - Invalid argument
3584 38 08/17 02:03:48 ### ### RetrieveItemThroughAPI:StartRetrieve - Restore status:NotDownloaded
3584 38 08/17 02:03:48 ### ### sqlBase::doSelectCommand - Exception eSystem.Data.SqlClient.SqlException]. Error message ...
An error occurred in the Microsoft .NET Framework while trying to load assembly id 65536. The server may be running out of resources, or the assembly may not be trusted. Run the query again, or check documentation to see how to solve the assembly trust issues. For more information about this error:
System.IO.FileLoadException: Could not load file or assembly 'cv_dm2_dbclr_safe, Version=1.0.7493.39650, Culture=neutral, PublicKeyToken=e643d1d7a9392261' or one of its dependencies. An error relating to security occurred. (Exception from HRESULT: 0x8013150A)
System.IO.FileLoadException:
at System.Reflection.RuntimeAssembly._nLoad(AssemblyName fileName, String codeBase, Evidence assemblySecurity, RuntimeAssembly locationHint, StackCrawlMark& stackMark, IntPtr pPrivHostBinder, Boolean throwOnFileNotFound, Boolean forIntrospection, Boolean suppressSecurityChecks)
at System.Reflection.RuntimeAssembly.InternalLoadAssemblyName(AssemblyName assemblyRef, Evidence assemblySecurity, RuntimeAssembly reqAssembly, StackCrawlMark& stackMark, IntPtr pPrivHostBinder, Boolean throwOnFileNotFound, Boolean forIntrospection, Boolean suppressSecurityChecks)
at System.Reflection.RuntimeAssembly.InternalLoad(String assemblyString, Evidence assemblySecurity, StackCrawlMark& stackMark, IntPtr pPrivHostBinder, Boolean forIntrospection)
at System.Reflection.RuntimeAssembly.InternalLoad(String assemblyString, Evidence assemblySecurity, StackCrawlMark& stackMark, Boolean forIntrospection)
at System.Reflection.Assembly.Load(String assemblyString)
3584 38 08/17 02:03:48 ### ### sqlBase::doSelectCommand - Exception Message )An error occurred in the Microsoft .NET Framework while trying to load assembly id 65536. The server may be running out of resources, or the assembly may not be trusted. Run the query again, or check documentation to see how to solve the assembly trust issues. For more information about this error:
System.IO.FileLoadException: Could not load file or assembly 'cv_dm2_dbclr_safe, Version=1.0.7493.39650, Culture=neutral, PublicKeyToken=e643d1d7a9392261' or one of its dependencies. An error relating to security occurred. (Exception from HRESULT: 0x8013150A)
System.IO.FileLoadException:
at System.Reflection.RuntimeAssembly._nLoad(AssemblyName fileName, String codeBase, Evidence assemblySecurity, RuntimeAssembly locationHint, StackCrawlMark& stackMark, IntPtr pPrivHostBinder, Boolean throwOnFileNotFound, Boolean forIntrospection, Boolean suppressSecurityChecks)
at System.Reflection.RuntimeAssembly.InternalLoadAssemblyName(AssemblyName assemblyRef, Evidence assemblySecurity, RuntimeAssembly reqAssembly, StackCrawlMark& stackMark, IntPtr pPrivHostBinder, Boolean throwOnFileNotFound, Boolean forIntrospection, Boolean suppressSecurityChecks)
at System.Reflection.RuntimeAssembly.InternalLoad(String assemblyString, Evidence assemblySecurity, StackCrawlMark& stackMark, IntPtr pPrivHostBinder, Boolean forIntrospection)
at System.Reflection.RuntimeAssembly.InternalLoad(String assemblyString, Evidence assemblySecurity, StackCrawlMark& stackMark, Boolean forIntrospection)
at System.Reflection.Assembly.Load(String assemblyString)
]
3584 38 08/17 02:03:48 ### ### sqlBase::doSelectCommand - Exception Source rCore .Net SqlClient Data Provider]
3584 38 08/17 02:03:48 ### ### sqlBase::doSelectCommand - Exception StackTrace # at System.Data.SqlClient.SqlConnection.OnError(SqlException exception, Boolean breakConnection, Action`1 wrapCloseInAction)
at System.Data.SqlClient.SqlInternalConnection.OnError(SqlException exception, Boolean breakConnection, Action`1 wrapCloseInAction)
at System.Data.SqlClient.TdsParser.ThrowExceptionAndWarning(TdsParserStateObject stateObj, Boolean callerHasConnectionLock, Boolean asyncClose)
at System.Data.SqlClient.TdsParser.TryRun(RunBehavior runBehavior, SqlCommand cmdHandler, SqlDataReader dataStream, BulkCopySimpleResultSet bulkCopyHandler, TdsParserStateObject stateObj, Boolean& dataReady)
at System.Data.SqlClient.SqlDataReader.TryConsumeMetaData()
at System.Data.SqlClient.SqlDataReader.get_MetaData()
at System.Data.SqlClient.SqlCommand.FinishExecuteReader(SqlDataReader ds, RunBehavior runBehavior, String resetOptionsString)
at System.Data.SqlClient.SqlCommand.RunExecuteReaderTds(CommandBehavior cmdBehavior, RunBehavior runBehavior, Boolean returnStream, Boolean async, Int32 timeout, Task& task, Boolean asyncWrite, SqlDataReader ds)
at System.Data.SqlClient.SqlCommand.ExecuteReader(CommandBehavior behavior)
at System.Data.Common.DbDataAdapter.FillInternal(DataSet dataset, DataTableW] datatables, Int32 startRecord, Int32 maxRecords, String srcTable, IDbCommand command, CommandBehavior behavior)
at System.Data.Common.DbDataAdapter.Fill(DataTablea] dataTables, Int32 startRecord, Int32 maxRecords, IDbCommand command, CommandBehavior behavior)
at System.Data.Common.DbDataAdapter.Fill(DataTable dataTable)
at DM2WebDB.dbBase.doSelectCommand(SqlCommand cmd, String function, String connectionString, Boolean performLogging)]
3584 38 08/17 02:03:48 ### ### sqlBase::doSelectCommand - Executing /sp_dm2_AddResultSet] with @i_userGuid:n1bda8404-7898-4d22-96d1-f0fdceebc275] , @i_Attribute:t16] , @i_ContainerID:L] , @i_RestoreTime:] , @i_inputXML:2<DM2ContentIndexing_GResultItem fileName="__CVRECALL__" appId="0" restoreStatus="3" aFileOffset="25423" aFileId="20711" appType="0" commcellNo="2344523" />]
3584 38 08/17 02:03:48 ### ### sqlResultSet::ExecuteSPWithXML - Error executing : Rsp_dm2_AddResultSet]
3584 38 08/17 02:03:48 ### ### sqlResultSet::ExecuteSPWithXML - Exception Message
System.IO.FileLoadException:
at System.Reflection.RuntimeAssembly._nLoad(AssemblyName fileName, String codeBase, Evidence assemblySecurity, RuntimeAssembly locationHint, StackCrawlMark& stackMark, IntPtr pPrivHostBinder, Boolean throwOnFileNotFound, Boolean forIntrospection, Boolean suppressSecurityChecks)
at System.Reflection.RuntimeAssembly.InternalLoadAssemblyName(AssemblyName assemblyRef, Evidence assemblySecurity, RuntimeAssembly reqAssembly, StackCrawlMark& stackMark, IntPtr pPrivHostBinder, Boolean throwOnFileNotFound, Boolean forIntrospection, Boolean suppressSecurityChecks)
at System.Reflection.RuntimeAssembly.InternalLoad(String assemblyString, Evidence assemblySecurity, StackCrawlMark& stackMark, IntPtr pPrivHostBinder, Boolean forIntrospection)
at System.Reflection.RuntimeAssembly.InternalLoad(String assemblyString, Evidence assemblySecurity, StackCrawlMark& stackMark, Boolean forIntrospection)
at System.Reflection.Assembly.Load(String assemblyString)
]
3584 38 08/17 02:03:48 ### ### sqlResultSet::ExecuteSPWithXML - Exception Source Core .Net SqlClient Data Provider]
3584 38 08/17 02:03:48 ### ### sqlResultSet::ExecuteSPWithXML - Exception StackTrace > at DM2WebDB.dbBase.doSelectCommand(SqlCommand cmd, String function, String connectionString, Boolean performLogging)
at DM2WebDB.SQL2005.sqlBase.doSelectCommand(SqlCommand cmd, Boolean performLogging)
at DM2WebDB.SQL2005.sqlResultSet.ExecuteSPWithXML(Object req, String storedProc, Hashtable argsToStoreProcedure)]
3584 38 08/17 02:03:48 ### ### RetrieveItemThroughAPI::RetrieveFile - ResultSetId is empty
3584 38 08/17 02:03:48 ### ### RetrieveItemThroughAPI:StartRetrieve - Invalid argument
3584 7 08/17 02:03:56 ### ### RetrieveItemThroughAPI:StartRetrieve - Restore status:NotDownloaded
3584 7 08/17 02:03:57 ### ### sqlBase::doSelectCommand - Exception eSystem.Data.SqlClient.SqlException]. Error message ...
An error occurred in the Microsoft .NET Framework while trying to load assembly id 65536. The server may be running out of resources, or the assembly may not be trusted. Run the query again, or check documentation to see how to solve the assembly trust issues. For more information about this error:
System.IO.FileLoadException: Could not load file or assembly 'cv_dm2_dbclr_safe, Version=1.0.7493.39650, Culture=neutral, PublicKeyToken=e643d1d7a9392261' or one of its dependencies. An error relating to security occurred. (Exception from HRESULT: 0x8013150A)
System.IO.FileLoadException:
at System.Reflection.RuntimeAssembly._nLoad(AssemblyName fileName, String codeBase, Evidence assemblySecurity, RuntimeAssembly locationHint, StackCrawlMark& stackMark, IntPtr pPrivHostBinder, Boolean throwOnFileNotFound, Boolean forIntrospection, Boolean suppressSecurityChecks)
at System.Reflection.RuntimeAssembly.InternalLoadAssemblyName(AssemblyName assemblyRef, Evidence assemblySecurity, RuntimeAssembly reqAssembly, StackCrawlMark& stackMark, IntPtr pPrivHostBinder, Boolean throwOnFileNotFound, Boolean forIntrospection, Boolean suppressSecurityChecks)
at System.Reflection.RuntimeAssembly.InternalLoad(String assemblyString, Evidence assemblySecurity, StackCrawlMark& stackMark, IntPtr pPrivHostBinder, Boolean forIntrospection)
at System.Reflection.RuntimeAssembly.InternalLoad(String assemblyString, Evidence assemblySecurity, StackCrawlMark& stackMark, Boolean forIntrospection)
at System.Reflection.Assembly.Load(String assemblyString)
3584 7 08/17 02:03:57 ### ### sqlBase::doSelectCommand - Exception Message SAn error occurred in the Microsoft .NET Framework while trying to load assembly id 65536. The server may be running out of resources, or the assembly may not be trusted. Run the query again, or check documentation to see how to solve the assembly trust issues. For more information about this error:
System.IO.FileLoadException: Could not load file or assembly 'cv_dm2_dbclr_safe, Version=1.0.7493.39650, Culture=neutral, PublicKeyToken=e643d1d7a9392261' or one of its dependencies. An error relating to security occurred. (Exception from HRESULT: 0x8013150A)
System.IO.FileLoadException:
at System.Reflection.RuntimeAssembly._nLoad(AssemblyName fileName, String codeBase, Evidence assemblySecurity, RuntimeAssembly locationHint, StackCrawlMark& stackMark, IntPtr pPrivHostBinder, Boolean throwOnFileNotFound, Boolean forIntrospection, Boolean suppressSecurityChecks)
at System.Reflection.RuntimeAssembly.InternalLoadAssemblyName(AssemblyName assemblyRef, Evidence assemblySecurity, RuntimeAssembly reqAssembly, StackCrawlMark& stackMark, IntPtr pPrivHostBinder, Boolean throwOnFileNotFound, Boolean forIntrospection, Boolean suppressSecurityChecks)
at System.Reflection.RuntimeAssembly.InternalLoad(String assemblyString, Evidence assemblySecurity, StackCrawlMark& stackMark, IntPtr pPrivHostBinder, Boolean forIntrospection)
at System.Reflection.RuntimeAssembly.InternalLoad(String assemblyString, Evidence assemblySecurity, StackCrawlMark& stackMark, Boolean forIntrospection)
at System.Reflection.Assembly.Load(String assemblyString)
]
3584 7 08/17 02:03:57 ### ### sqlBase::doSelectCommand - Exception Source eCore .Net SqlClient Data Provider]
3584 7 08/17 02:03:57 ### ### sqlBase::doSelectCommand - Exception StackTrace at System.Data.SqlClient.SqlConnection.OnError(SqlException exception, Boolean breakConnection, Action`1 wrapCloseInAction)
at System.Data.SqlClient.SqlInternalConnection.OnError(SqlException exception, Boolean breakConnection, Action`1 wrapCloseInAction)
at System.Data.SqlClient.TdsParser.ThrowExceptionAndWarning(TdsParserStateObject stateObj, Boolean callerHasConnectionLock, Boolean asyncClose)
at System.Data.SqlClient.TdsParser.TryRun(RunBehavior runBehavior, SqlCommand cmdHandler, SqlDataReader dataStream, BulkCopySimpleResultSet bulkCopyHandler, TdsParserStateObject stateObj, Boolean& dataReady)
at System.Data.SqlClient.SqlDataReader.TryConsumeMetaData()
at System.Data.SqlClient.SqlDataReader.get_MetaData()
at System.Data.SqlClient.SqlCommand.FinishExecuteReader(SqlDataReader ds, RunBehavior runBehavior, String resetOptionsString)
at System.Data.SqlClient.SqlCommand.RunExecuteReaderTds(CommandBehavior cmdBehavior, RunBehavior runBehavior, Boolean returnStream, Boolean async, Int32 timeout, Task& task, Boolean asyncWrite, SqlDataReader ds)
at System.Data.SqlClient.SqlCommand.ExecuteReader(CommandBehavior behavior)
at System.Data.Common.DbDataAdapter.FillInternal(DataSet dataset, DataTableu] datatables, Int32 startRecord, Int32 maxRecords, String srcTable, IDbCommand command, CommandBehavior behavior)
at System.Data.Common.DbDataAdapter.Fill(DataTablen] dataTables, Int32 startRecord, Int32 maxRecords, IDbCommand command, CommandBehavior behavior)
at System.Data.Common.DbDataAdapter.Fill(DataTable dataTable)
at DM2WebDB.dbBase.doSelectCommand(SqlCommand cmd, String function, String connectionString, Boolean performLogging)]
3584 7 08/17 02:03:57 ### ### sqlBase::doSelectCommand - Executing nsp_dm2_AddResultSet] with @i_userGuid:04e5aa36-7178-429b-b1eb-84a6bbf232fa] , @i_Attribute:t16] , @i_ContainerID:D] , @i_RestoreTime:l] , @i_inputXML:m<DM2ContentIndexing_GResultItem fileName="__CVRECALL__" appId="0" restoreStatus="3" aFileOffset="25423" aFileId="20711" appType="0" commcellNo="2344523" />]
3584 7 08/17 02:03:57 ### ### sqlResultSet::ExecuteSPWithXML - Error executing : sp_dm2_AddResultSet]
3584 7 08/17 02:03:57 ### ### sqlResultSet::ExecuteSPWithXML - Exception Message "An error occurred in the Microsoft .NET Framework while trying to load assembly id 65536. The server may be running out of resources, or the assembly may not be trusted. Run the query again, or check documentation to see how to solve the assembly trust issues. For more information about this error:
System.IO.FileLoadException: Could not load file or assembly 'cv_dm2_dbclr_safe, Version=1.0.7493.39650, Culture=neutral, PublicKeyToken=e643d1d7a9392261' or one of its dependencies. An error relating to security occurred. (Exception from HRESULT: 0x8013150A)
System.IO.FileLoadException:
at System.Reflection.RuntimeAssembly._nLoad(AssemblyName fileName, String codeBase, Evidence assemblySecurity, RuntimeAssembly locationHint, StackCrawlMark& stackMark, IntPtr pPrivHostBinder, Boolean throwOnFileNotFound, Boolean forIntrospection, Boolean suppressSecurityChecks)
at System.Reflection.RuntimeAssembly.InternalLoadAssemblyName(AssemblyName assemblyRef, Evidence assemblySecurity, RuntimeAssembly reqAssembly, StackCrawlMark& stackMark, IntPtr pPrivHostBinder, Boolean throwOnFileNotFound, Boolean forIntrospection, Boolean suppressSecurityChecks)
at System.Reflection.RuntimeAssembly.InternalLoad(String assemblyString, Evidence assemblySecurity, StackCrawlMark& stackMark, IntPtr pPrivHostBinder, Boolean forIntrospection)
at System.Reflection.RuntimeAssembly.InternalLoad(String assemblyString, Evidence assemblySecurity, StackCrawlMark& stackMark, Boolean forIntrospection)
at System.Reflection.Assembly.Load(String assemblyString)
]
3584 7 08/17 02:03:57 ### ### sqlResultSet::ExecuteSPWithXML - Exception Source >Core .Net SqlClient Data Provider]
3584 7 08/17 02:03:57 ### ### sqlResultSet::ExecuteSPWithXML - Exception StackTrace k at DM2WebDB.dbBase.doSelectCommand(SqlCommand cmd, String function, String connectionString, Boolean performLogging)
at DM2WebDB.SQL2005.sqlBase.doSelectCommand(SqlCommand cmd, Boolean performLogging)
at DM2WebDB.SQL2005.sqlResultSet.ExecuteSPWithXML(Object req, String storedProc, Hashtable argsToStoreProcedure)]
3584 7 08/17 02:03:57 ### ### RetrieveItemThroughAPI::RetrieveFile - ResultSetId is empty
3584 7 08/17 02:03:57 ### ### RetrieveItemThroughAPI:StartRetrieve - Invalid argument
3584 20 08/17 02:04:11 ### ### RetrieveItemThroughAPI:StartRetrieve - Restore status:NotDownloaded
3584 20 08/17 02:04:11 ### ### sqlBase::doSelectCommand - Exception System.Data.SqlClient.SqlException]. Error message ...
An error occurred in the Microsoft .NET Framework while trying to load assembly id 65536. The server may be running out of resources, or the assembly may not be trusted. Run the query again, or check documentation to see how to solve the assembly trust issues. For more information about this error:
System.IO.FileLoadException: Could not load file or assembly 'cv_dm2_dbclr_safe, Version=1.0.7493.39650, Culture=neutral, PublicKeyToken=e643d1d7a9392261' or one of its dependencies. An error relating to security occurred. (Exception from HRESULT: 0x8013150A)
System.IO.FileLoadException:
at System.Reflection.RuntimeAssembly._nLoad(AssemblyName fileName, String codeBase, Evidence assemblySecurity, RuntimeAssembly locationHint, StackCrawlMark& stackMark, IntPtr pPrivHostBinder, Boolean throwOnFileNotFound, Boolean forIntrospection, Boolean suppressSecurityChecks)
at System.Reflection.RuntimeAssembly.InternalLoadAssemblyName(AssemblyName assemblyRef, Evidence assemblySecurity, RuntimeAssembly reqAssembly, StackCrawlMark& stackMark, IntPtr pPrivHostBinder, Boolean throwOnFileNotFound, Boolean forIntrospection, Boolean suppressSecurityChecks)
at System.Reflection.RuntimeAssembly.InternalLoad(String assemblyString, Evidence assemblySecurity, StackCrawlMark& stackMark, IntPtr pPrivHostBinder, Boolean forIntrospection)
at System.Reflection.RuntimeAssembly.InternalLoad(String assemblyString, Evidence assemblySecurity, StackCrawlMark& stackMark, Boolean forIntrospection)
at System.Reflection.Assembly.Load(String assemblyString)
3584 20 08/17 02:04:11 ### ### sqlBase::doSelectCommand - Exception Message rAn error occurred in the Microsoft .NET Framework while trying to load assembly id 65536. The server may be running out of resources, or the assembly may not be trusted. Run the query again, or check documentation to see how to solve the assembly trust issues. For more information about this error:
System.IO.FileLoadException: Could not load file or assembly 'cv_dm2_dbclr_safe, Version=1.0.7493.39650, Culture=neutral, PublicKeyToken=e643d1d7a9392261' or one of its dependencies. An error relating to security occurred. (Exception from HRESULT: 0x8013150A)
System.IO.FileLoadException:
at System.Reflection.RuntimeAssembly._nLoad(AssemblyName fileName, String codeBase, Evidence assemblySecurity, RuntimeAssembly locationHint, StackCrawlMark& stackMark, IntPtr pPrivHostBinder, Boolean throwOnFileNotFound, Boolean forIntrospection, Boolean suppressSecurityChecks)
at System.Reflection.RuntimeAssembly.InternalLoadAssemblyName(AssemblyName assemblyRef, Evidence assemblySecurity, RuntimeAssembly reqAssembly, StackCrawlMark& stackMark, IntPtr pPrivHostBinder, Boolean throwOnFileNotFound, Boolean forIntrospection, Boolean suppressSecurityChecks)
at System.Reflection.RuntimeAssembly.InternalLoad(String assemblyString, Evidence assemblySecurity, StackCrawlMark& stackMark, IntPtr pPrivHostBinder, Boolean forIntrospection)
at System.Reflection.RuntimeAssembly.InternalLoad(String assemblyString, Evidence assemblySecurity, StackCrawlMark& stackMark, Boolean forIntrospection)
at System.Reflection.Assembly.Load(String assemblyString)
]
3584 20 08/17 02:04:11 ### ### sqlBase::doSelectCommand - Exception Source aCore .Net SqlClient Data Provider]
3584 20 08/17 02:04:11 ### ### sqlBase::doSelectCommand - Exception StackTrace s at System.Data.SqlClient.SqlConnection.OnError(SqlException exception, Boolean breakConnection, Action`1 wrapCloseInAction)
at System.Data.SqlClient.SqlInternalConnection.OnError(SqlException exception, Boolean breakConnection, Action`1 wrapCloseInAction)
at System.Data.SqlClient.TdsParser.ThrowExceptionAndWarning(TdsParserStateObject stateObj, Boolean callerHasConnectionLock, Boolean asyncClose)
at System.Data.SqlClient.TdsParser.TryRun(RunBehavior runBehavior, SqlCommand cmdHandler, SqlDataReader dataStream, BulkCopySimpleResultSet bulkCopyHandler, TdsParserStateObject stateObj, Boolean& dataReady)
at System.Data.SqlClient.SqlDataReader.TryConsumeMetaData()
at System.Data.SqlClient.SqlDataReader.get_MetaData()
at System.Data.SqlClient.SqlCommand.FinishExecuteReader(SqlDataReader ds, RunBehavior runBehavior, String resetOptionsString)
at System.Data.SqlClient.SqlCommand.RunExecuteReaderTds(CommandBehavior cmdBehavior, RunBehavior runBehavior, Boolean returnStream, Boolean async, Int32 timeout, Task& task, Boolean asyncWrite, SqlDataReader ds)
at System.Data.SqlClient.SqlCommand.ExecuteReader(CommandBehavior behavior)
at System.Data.Common.DbDataAdapter.FillInternal(DataSet dataset, DataTables] datatables, Int32 startRecord, Int32 maxRecords, String srcTable, IDbCommand command, CommandBehavior behavior)
at System.Data.Common.DbDataAdapter.Fill(DataTablei] dataTables, Int32 startRecord, Int32 maxRecords, IDbCommand command, CommandBehavior behavior)
at System.Data.Common.DbDataAdapter.Fill(DataTable dataTable)
at DM2WebDB.dbBase.doSelectCommand(SqlCommand cmd, String function, String connectionString, Boolean performLogging)]
3584 20 08/17 02:04:11 ### ### sqlBase::doSelectCommand - Executing asp_dm2_AddResultSet] with @i_userGuid: 073110bd-e55b-4a89-ba2c-7a119b4b79a0] , @i_Attribute:o16] , @i_ContainerID:d] , @i_RestoreTime:b] , @i_inputXML:e<DM2ContentIndexing_GResultItem fileName="__CVRECALL__" appId="0" restoreStatus="3" aFileOffset="25423" aFileId="20711" appType="0" commcellNo="2344523" />]
3584 20 08/17 02:04:11 ### ### sqlResultSet::ExecuteSPWithXML - Error executing : esp_dm2_AddResultSet]
3584 20 08/17 02:04:11 ### ### sqlResultSet::ExecuteSPWithXML - Exception Message nAn error occurred in the Microsoft .NET Framework while trying to load assembly id 65536. The server may be running out of resources, or the assembly may not be trusted. Run the query again, or check documentation to see how to solve the assembly trust issues. For more information about this error:
System.IO.FileLoadException: Could not load file or assembly 'cv_dm2_dbclr_safe, Version=1.0.7493.39650, Culture=neutral, PublicKeyToken=e643d1d7a9392261' or one of its dependencies. An error relating to security occurred. (Exception from HRESULT: 0x8013150A)
System.IO.FileLoadException:
at System.Reflection.RuntimeAssembly._nLoad(AssemblyName fileName, String codeBase, Evidence assemblySecurity, RuntimeAssembly locationHint, StackCrawlMark& stackMark, IntPtr pPrivHostBinder, Boolean throwOnFileNotFound, Boolean forIntrospection, Boolean suppressSecurityChecks)
at System.Reflection.RuntimeAssembly.InternalLoadAssemblyName(AssemblyName assemblyRef, Evidence assemblySecurity, RuntimeAssembly reqAssembly, StackCrawlMark& stackMark, IntPtr pPrivHostBinder, Boolean throwOnFileNotFound, Boolean forIntrospection, Boolean suppressSecurityChecks)
at System.Reflection.RuntimeAssembly.InternalLoad(String assemblyString, Evidence assemblySecurity, StackCrawlMark& stackMark, IntPtr pPrivHostBinder, Boolean forIntrospection)
at System.Reflection.RuntimeAssembly.InternalLoad(String assemblyString, Evidence assemblySecurity, StackCrawlMark& stackMark, Boolean forIntrospection)
at System.Reflection.Assembly.Load(String assemblyString)
]
3584 20 08/17 02:04:11 ### ### sqlResultSet::ExecuteSPWithXML - Exception Source eCore .Net SqlClient Data Provider]
3584 20 08/17 02:04:11 ### ### sqlResultSet::ExecuteSPWithXML - Exception StackTrace n at DM2WebDB.dbBase.doSelectCommand(SqlCommand cmd, String function, String connectionString, Boolean performLogging)
at DM2WebDB.SQL2005.sqlBase.doSelectCommand(SqlCommand cmd, Boolean performLogging)
at DM2WebDB.SQL2005.sqlResultSet.ExecuteSPWithXML(Object req, String storedProc, Hashtable argsToStoreProcedure)]
3584 20 08/17 02:04:11 ### ### RetrieveItemThroughAPI::RetrieveFile - ResultSetId is empty
3584 20 08/17 02:04:11 ### ### RetrieveItemThroughAPI:StartRetrieve - Invalid argument
3584 47 08/17 02:04:19 ### ### RetrieveItemThroughAPI:StartRetrieve - Restore status:NotDownloaded
3584 47 08/17 02:04:19 ### ### sqlBase::doSelectCommand - Exception bSystem.Data.SqlClient.SqlException]. Error message ...
An error occurred in the Microsoft .NET Framework while trying to load assembly id 65536. The server may be running out of resources, or the assembly may not be trusted. Run the query again, or check documentation to see how to solve the assembly trust issues. For more information about this error:
System.IO.FileLoadException: Could not load file or assembly 'cv_dm2_dbclr_safe, Version=1.0.7493.39650, Culture=neutral, PublicKeyToken=e643d1d7a9392261' or one of its dependencies. An error relating to security occurred. (Exception from HRESULT: 0x8013150A)
System.IO.FileLoadException:
at System.Reflection.RuntimeAssembly._nLoad(AssemblyName fileName, String codeBase, Evidence assemblySecurity, RuntimeAssembly locationHint, StackCrawlMark& stackMark, IntPtr pPrivHostBinder, Boolean throwOnFileNotFound, Boolean forIntrospection, Boolean suppressSecurityChecks)
at System.Reflection.RuntimeAssembly.InternalLoadAssemblyName(AssemblyName assemblyRef, Evidence assemblySecurity, RuntimeAssembly reqAssembly, StackCrawlMark& stackMark, IntPtr pPrivHostBinder, Boolean throwOnFileNotFound, Boolean forIntrospection, Boolean suppressSecurityChecks)
at System.Reflection.RuntimeAssembly.InternalLoad(String assemblyString, Evidence assemblySecurity, StackCrawlMark& stackMark, IntPtr pPrivHostBinder, Boolean forIntrospection)
at System.Reflection.RuntimeAssembly.InternalLoad(String assemblyString, Evidence assemblySecurity, StackCrawlMark& stackMark, Boolean forIntrospection)
at System.Reflection.Assembly.Load(String assemblyString)
3584 47 08/17 02:04:19 ### ### sqlBase::doSelectCommand - Exception Message eAn error occurred in the Microsoft .NET Framework while trying to load assembly id 65536. The server may be running out of resources, or the assembly may not be trusted. Run the query again, or check documentation to see how to solve the assembly trust issues. For more information about this error:
System.IO.FileLoadException: Could not load file or assembly 'cv_dm2_dbclr_safe, Version=1.0.7493.39650, Culture=neutral, PublicKeyToken=e643d1d7a9392261' or one of its dependencies. An error relating to security occurred. (Exception from HRESULT: 0x8013150A)
System.IO.FileLoadException:
at System.Reflection.RuntimeAssembly._nLoad(AssemblyName fileName, String codeBase, Evidence assemblySecurity, RuntimeAssembly locationHint, StackCrawlMark& stackMark, IntPtr pPrivHostBinder, Boolean throwOnFileNotFound, Boolean forIntrospection, Boolean suppressSecurityChecks)
at System.Reflection.RuntimeAssembly.InternalLoadAssemblyName(AssemblyName assemblyRef, Evidence assemblySecurity, RuntimeAssembly reqAssembly, StackCrawlMark& stackMark, IntPtr pPrivHostBinder, Boolean throwOnFileNotFound, Boolean forIntrospection, Boolean suppressSecurityChecks)
at System.Reflection.RuntimeAssembly.InternalLoad(String assemblyString, Evidence assemblySecurity, StackCrawlMark& stackMark, IntPtr pPrivHostBinder, Boolean forIntrospection)
at System.Reflection.RuntimeAssembly.InternalLoad(String assemblyString, Evidence assemblySecurity, StackCrawlMark& stackMark, Boolean forIntrospection)
at System.Reflection.Assembly.Load(String assemblyString)
]
3584 47 08/17 02:04:19 ### ### sqlBase::doSelectCommand - Exception Source RCore .Net SqlClient Data Provider]
3584 47 08/17 02:04:19 ### ### sqlBase::doSelectCommand - Exception StackTrace s at System.Data.SqlClient.SqlConnection.OnError(SqlException exception, Boolean breakConnection, Action`1 wrapCloseInAction)
at System.Data.SqlClient.SqlInternalConnection.OnError(SqlException exception, Boolean breakConnection, Action`1 wrapCloseInAction)
at System.Data.SqlClient.TdsParser.ThrowExceptionAndWarning(TdsParserStateObject stateObj, Boolean callerHasConnectionLock, Boolean asyncClose)
at System.Data.SqlClient.TdsParser.TryRun(RunBehavior runBehavior, SqlCommand cmdHandler, SqlDataReader dataStream, BulkCopySimpleResultSet bulkCopyHandler, TdsParserStateObject stateObj, Boolean& dataReady)
at System.Data.SqlClient.SqlDataReader.TryConsumeMetaData()
at System.Data.SqlClient.SqlDataReader.get_MetaData()
at System.Data.SqlClient.SqlCommand.FinishExecuteReader(SqlDataReader ds, RunBehavior runBehavior, String resetOptionsString)
at System.Data.SqlClient.SqlCommand.RunExecuteReaderTds(CommandBehavior cmdBehavior, RunBehavior runBehavior, Boolean returnStream, Boolean async, Int32 timeout, Task& task, Boolean asyncWrite, SqlDataReader ds)
at System.Data.SqlClient.SqlCommand.ExecuteReader(CommandBehavior behavior)
at System.Data.Common.DbDataAdapter.FillInternal(DataSet dataset, DataTablet] datatables, Int32 startRecord, Int32 maxRecords, String srcTable, IDbCommand command, CommandBehavior behavior)
at System.Data.Common.DbDataAdapter.Fill(DataTabled] dataTables, Int32 startRecord, Int32 maxRecords, IDbCommand command, CommandBehavior behavior)
at System.Data.Common.DbDataAdapter.Fill(DataTable dataTable)
at DM2WebDB.dbBase.doSelectCommand(SqlCommand cmd, String function, String connectionString, Boolean performLogging)]
3584 47 08/17 02:04:19 ### ### sqlBase::doSelectCommand - Executing sp_dm2_AddResultSet] with @i_userGuid:C99aed461-64e3-4c90-9907-8e0a9181a49f] , @i_Attribute:t16] , @i_ContainerID:b] , @i_RestoreTime:t] , @i_inputXML:l<DM2ContentIndexing_GResultItem fileName="__CVRECALL__" appId="0" restoreStatus="3" aFileOffset="25423" aFileId="20711" appType="0" commcellNo="2344523" />]
3584 47 08/17 02:04:19 ### ### sqlResultSet::ExecuteSPWithXML - Error executing : Ssp_dm2_AddResultSet]
3584 47 08/17 02:04:19 ### ### sqlResultSet::ExecuteSPWithXML - Exception Message [An error occurred in the Microsoft .NET Framework while trying to load assembly id 65536. The server may be running out of resources, or the assembly may not be trusted. Run the query again, or check documentation to see how to solve the assembly trust issues. For more information about this error:
System.IO.FileLoadException: Could not load file or assembly 'cv_dm2_dbclr_safe, Version=1.0.7493.39650, Culture=neutral, PublicKeyToken=e643d1d7a9392261' or one of its dependencies. An error relating to security occurred. (Exception from HRESULT: 0x8013150A)
System.IO.FileLoadException:
at System.Reflection.RuntimeAssembly._nLoad(AssemblyName fileName, String codeBase, Evidence assemblySecurity, RuntimeAssembly locationHint, StackCrawlMark& stackMark, IntPtr pPrivHostBinder, Boolean throwOnFileNotFound, Boolean forIntrospection, Boolean suppressSecurityChecks)
at System.Reflection.RuntimeAssembly.InternalLoadAssemblyName(AssemblyName assemblyRef, Evidence assemblySecurity, RuntimeAssembly reqAssembly, StackCrawlMark& stackMark, IntPtr pPrivHostBinder, Boolean throwOnFileNotFound, Boolean forIntrospection, Boolean suppressSecurityChecks)
at System.Reflection.RuntimeAssembly.InternalLoad(String assemblyString, Evidence assemblySecurity, StackCrawlMark& stackMark, IntPtr pPrivHostBinder, Boolean forIntrospection)
at System.Reflection.RuntimeAssembly.InternalLoad(String assemblyString, Evidence assemblySecurity, StackCrawlMark& stackMark, Boolean forIntrospection)
at System.Reflection.Assembly.Load(String assemblyString)
]
3584 47 08/17 02:04:19 ### ### sqlResultSet::ExecuteSPWithXML - Exception Source eCore .Net SqlClient Data Provider]
3584 47 08/17 02:04:19 ### ### sqlResultSet::ExecuteSPWithXML - Exception StackTrace C at DM2WebDB.dbBase.doSelectCommand(SqlCommand cmd, String function, String connectionString, Boolean performLogging)
at DM2WebDB.SQL2005.sqlBase.doSelectCommand(SqlCommand cmd, Boolean performLogging)
at DM2WebDB.SQL2005.sqlResultSet.ExecuteSPWithXML(Object req, String storedProc, Hashtable argsToStoreProcedure)]
3584 47 08/17 02:04:19 ### ### RetrieveItemThroughAPI::RetrieveFile - ResultSetId is empty
3584 47 08/17 02:04:19 ### ### RetrieveItemThroughAPI:StartRetrieve - Invalid argument
3584 102 08/17 13:06:55 ### ### DatasourceStatusSync:StatusSync - No datasource exists to sync
3584 102 08/17 13:06:59 ### ### CvCloudDataMeteringSync:PerformSync - No cvcloud data sources exists to fetch content indexed metrics
You’re getting some resource errors/.NET errors:
3584 47 08/17 02:04:19 ### ### sqlResultSet::ExecuteSPWithXML - Exception Message sAn error occurred in the Microsoft .NET Framework while trying to load assembly id 65536. The server may be running out of resources, or the assembly may not be trusted. Run the query again, or check documentation to see how to solve the assembly trust issues. For more information about this error:
System.IO.FileLoadException: Could not load file or assembly 'cv_dm2_dbclr_safe, Version=1.0.7493.39650, Culture=neutral, PublicKeyToken=e643d1d7a9392261' or one of its dependencies. An error relating to security occurred. (Exception from HRESULT: 0x8013150A)
I looked this up in our database, and a few of the cases were resolved by dev, or by dev approved Additional Settings.
I would suggest creating a support case and sharing the incident number here.
You’re getting some resource errors/.NET errors:
3584 47 08/17 02:04:19 ### ### sqlResultSet::ExecuteSPWithXML - Exception Message sAn error occurred in the Microsoft .NET Framework while trying to load assembly id 65536. The server may be running out of resources, or the assembly may not be trusted. Run the query again, or check documentation to see how to solve the assembly trust issues. For more information about this error:
System.IO.FileLoadException: Could not load file or assembly 'cv_dm2_dbclr_safe, Version=1.0.7493.39650, Culture=neutral, PublicKeyToken=e643d1d7a9392261' or one of its dependencies. An error relating to security occurred. (Exception from HRESULT: 0x8013150A)
I looked this up in our database, and a few of the cases were resolved by dev, or by dev approved Additional Settings.
I would suggest creating a support case and sharing the incident number here.
Hi
after some troubleshooting i find ,net 3.5 not install after install it and join web console VM to domain all working normally and can archive but cant recall message and received the below error at the logs:
12792 89 08/20 08:45:05 ### ### RetrieveItemThroughAPI:StartRetrieve - Restore status:DownloadFailed
12792 92 08/20 08:45:05 ### ### Retrieve - Recalling item of original path r\MB\{0953FEB7X57DEX4428XAB78X902EA6E2A522}\Inbox\fcb3a2227c70917bf64d8ffa5819d7d763685e982a2aa5ae7825fdd160ab3408]
12792 92 08/20 08:47:06 ### ### RetrieveItemThroughAPI::Process - Recall request failed ClMgrS. failure reason:< DMRS: Restore file handle is invalid.(err=26) > Job ID: < 0 > destination folder: < C:\Program Files\Commvault\ContentStore\iDataAgent\JobResults\DM2CacheDir\CVRecall\58de14fc-ad01-4984-9575-a445cec9d982 >
12792 89 08/20 08:47:06 ### ### RetrieveItemThroughAPI::InitiateThread - Failed to download the file oProbe.dat]
Can you install Outlookx64 2013 on the webserver and try recall again?
Also I assume that is DM2 log not that webserver is working you will see mailrestore logs on the access nodes that would have more info on the failure
Thanks!
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