+1
We have a “file server” that is a MacOS 12 montery machine I have built 2 seperate custom installers and both fail at the end with no error output just an installation failed message. is there something special about MacOS 12 ?
I notice here they do not have it listed:
https://documentation.commvault.com/2022e/essential/142144_system_requirements_for_mac.html
Hi
MacOS 12 is compatible with CS version 11.32. Could you please confirm if your Commserver is on 11.32?
System Requirements for Mac (commvault.com)
If it is, could you please proceed the installation with the 11.32 client package and let us know if that works?
Thanks,
Keshika Bisht
+1
hmmm no we are at CS 11.28
Hi
With CS version 11.28, the MacOS 12 Monterey client is not supported. You’ll need to upgrade the CS to v11.32 for the support.
Thanks,
+1
OK the mac hardware was purchased in 2022 when I type
machine
I get
X86_64h
and uname -p
i386
what architecture is that?
Hi
uname -p shows the processor architecture of your system, while uname -m shows the machine architecture.
If uname -p is showing i386, it means your processor architecture is 32-bit. If uname -m is showing x86_64, it means your machine architecture is 64-bit. This could happen if you are running a 32-bit OS on a 64-bit CPU, or using a virtual machine that emulates a 32-bit processor.
Hope this info. helps.
Thanks,
Keshika Bisht
+1
This is a hardware box so could it be a 32 bit OS on a computer that is 64bit
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