@thomas.S ,

Can you confirm that you can login to the Adminconsole and see most of it?

If so, I don’t think this is a network issue.

Can you confirm which version is running on Commserve, Media Agents and Web Console/Web Server please?

Best Regards,

Sebastien

Hi @Sebastien Merluzzi, 

yes, I can see the jobs etc. So everything works except for some reports. The reports are not up to date, so I think the Windows Firewall on the CommServe or on the WebServer needs to be adjusted. The transmission of some values has not been updated since the change. 
We used version 11.20.90 on all Commvault servers.

Kind Regards
Thomas

@thomas.S , following up on this thread.  did you end up resolving the issue?

If not, can you create a support case and share the incident number here?

Hello @Mike Struening, 

Unfortunately not. I have also addressed this issue again in the ticket: Incident 220620-260, as I believe that there is a general problem here since the Windows Firewall must be used. 

Kind Regards

Thomas

Thanks, I’ll track this one!

Hi @thomas.S , hope all is well!

Following up on some old threads.  Have you been able to speak to your case owner recently?

Let me know how this is progressing 

Adding in the case resolution:

Finding Details:

The issue is that the customer is trying to set up a webserve and have problems installing SQL

Solution:

SQL is failing to install due to permission error.
The customer has AV on the system and had asked to have it turned off.