Solved

Error Code: [62:396] Description: Error writing to the media.

Hello All,

Filesystem backup was stuck with “ Error Code: [62:396] Description: Error writing to the media. “

We are using HPE 6500 Non-Federated store and commvault version is 11.24.52

icon

Best answer by Mike Struening RETIRED 29 August 2022, 19:16

Userlevel 7

+23

@Robert.R , this is likely a hardware issue. Look for any errors on the library side/OS Event Logs.

It is newly configured server. Yes Storage accelerator installed on MA.

Total five Drives on that server only one showing above error rest is completed

Userlevel 6

+15

Good morning. Is this a new setup or has this worked before? Can you please tell me if you have storage accelerator installed on the MediaAgent?

Sign up