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existing client agent How to free the operating instance license from the client agent

  • 4 February 2022
  • 2 replies
  • 102 views
R
Rank

I know 10 Laptop client is consuming the operating instance License.

Please tell me. existing client agent How to free the operating instance license from the client agent and how to apply  Desktop & Laptop License in client agent without Uninstallation. 

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Best answer by Stuart Painter 4 February 2022, 13:30

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2 replies

S
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Userlevel 7
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Hi @Rajinder Prasad 

Usually laptop license consumption is governed by the client OS.

For example, if the client OS is Windows 10, then it should consume a desktop/laptop license, however, if it’s running Windows Server, then it will consume an OI license.

Please would you confirm the OS for these clients?

Thanks,

Stuart

Customer Support
R
Rank

Hi,

Thanks for the Support, Now issue is fixed!

Regards

Rajinder 

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