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Question:

I am not able to change the job results drive from H to G.

G:\Program Files\Commvault\ContentStore\JobResults

The error i receive is 

 

 

Do I have to add the full path Program Files\Commvault\ContentStore\JobResults or can I just set the job results directory to G:\

 

 

Hi Gary,

Please create a new folder under the root of the drive and attempt the setup again.


I changed it to G:\Program Files\Commvault\ContentStore\JobResults_1 but still get the  same error

 

 


Could you please try G:\CV_Results?

 

Also if you can upload the CV Job Results log, it could provide us additional details.


 same error when changing to G:\CV_Results

 


Could you please upload the set logs for the CS to the CCID and I will be able to review this and provide you next steps.


It seems the CS wasn’t able to stablish the communication to the end client  as the unable to execute the move operation.

10508 2fd8  10/10 13:46:08 ####### operateEntityClientProperties() - Unable to setClientProperties.
10508 838   10/10 13:47:33 ####### LibConfigAppClientProp::setGeneralProperties() - Job result directory is updated as dG:\Program Files\Commvault\ContentStore\JobResults_1\JobResults]
10508 838   10/10 13:47:34 ####### LibConfigAppClientProp::setClientProperties() - Remote execute moveDir.exe
10508 838   10/10 13:47:34 ####### LibConfigAppClientProp::remoteChangeJobResultDirectory() - Error returned from executeRemoteCommand movedir.exe. Error: 0x80070306:{CCvNetwork::ExecRemoteCmdAndWait(2795)} + {CCvNetwork::ExecRemoteCmdAndWait(2776)/W32.774.(One or more errors occurred while processing the request. (ERROR_ERRORS_ENCOUNTERED.774))-Executable file not found.}]
10508 838   10/10 13:47:34 ####### EntityProperties::dumpResponse() - Rolled back transaction


solution was to  reinstall the file system agent on on of the nodes


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