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From NetApp, volumes are mounted on Linux OS as NFS & we are taking file level backup for this NFS volumes.

Recently we upgraded NetApp ONTAP version to 9.12, after that we are getting below error.

1203298 125c62 08/24 22:38:08 793760 ClBackupFile::SendHeader(9172) - 
getacl( /Remote-Nfs-share/efeap/data/497/upload/bilextrn-20220218 ) failed, errno 524. 
Unable get xattr information on file '/Remote-Nfs-share/efeap/data/497/upload/bilextrn-20220218'. unable get list of xattr, Unknown error 524

 

CommCell version: 11.28.78

Linux OS: RHEL 8.4

NFS protocol used: 4.1 & 4.2

 

If anyone has faced this issue & had a solution than please share.

Hi @Vijay Hirpara 

Thanks for reaching out, I’ve noted there is a case raised already within support addressing the same issue.

I’ve since reached out to the assigned engineer to double check internally to ensure all stones have not been left unturned to ensure the issue is not originating from our end in parallel to the netapp investigation.

I will monitor the case as well and ensure this issue is being addressed.

Thank you

Based on below link we disabled the extended attribute feature on NetApp & it solved our issue.

-v4.2xattr
https://docs.netapp.com/us-en/ontap/nfs-admin/ontap-support-nfsv42-concept.html#enable-nfs-v4-2-security-labels
 

Thank you.

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