Folder in Outlook calendar with calendar appointments are restored as mail type and not as calendar folder. Also all entries in this folder are mail type. Is this a known issue?
Thank you.
Answer
Folder in Outlook calendar with calendar appointments are restored as mail type
- Novice
Best answer by Mike Struening
Sharing case solution:
Finding Details:
>Folder in Outlook calendar with calendar appointments are restored as mail type.
>When customer try to browse the calendar in the user mailbox the type is shown as Mail
Solution:
>Calendar item will always show the type as "Mail".
>This is by design and message class format which has been confirmed with Next Level Team
>To test the same selected 2 items from the calendar and restored to.pst file
>After successful restore we imported the same to outlook and it restores as mail.
If you have a question or comment, please create a topic
+22- Vaulter
He suggested opening a support case to investigate deeper as it’s not a simple matter of checking something on the surface.
Can you share the case number once created so I can track it accordingly?
- Novice
Hello Mike,
I do not agree with the provided solution of the ticket. Message class of mail is IPM.Note and of calendar appointment it is IPM.Appointment. So this should be possible to see in browse and restore, but there we see only mail type for calendar appointments. Next problem is that we only see creation date of appointment and not the date of the appointment itself. Any ideas?
Thank you and reagrds,
Thomas
+22- Vaulter
Looks like the engineer confirmed with a tier 2, though I’ll ask
Sharing the case resolution for easy reference:
Finding Details:
>Folder in Outlook calendar with calendar appointments are restored as mail type.
>When customer try to browse the calendar in the user mailbox the type is shown as Mail
Solution:
>Calendar item will always show the type as "Mail".
>This is by design and message class format which has been confirmed with Next Level Team
>To test the same selected 2 items from the calendar and restored to.pst file
>After successful restore we imported the same to outlook and it restores as mail.
- Vaulter
Can you clarify a few things for me please?
Are you stating that the browse and restore is showing as ipm.note for everything AND when restored it restored them as ipm.note?
I would have to confirm on the browse display but the restore should not restore them as mail items.
Is this Exch onprem or O365?
Also, can you confirm this browse are you performing in Java GUI or Command Center? It was not clear from the TR info.
- Novice
Hello
We browse in Java GUI and we see mail type ( ipm.note) even in Calendar folder. Here we only see the creation date of the appointment and not the date of the appointment itself. Also restore Exchange onprem is mail type, even in PST.
Thank you.
Regards,
Thomas
+22- Vaulter
- Answer
Sharing case solution:
Finding Details:
>Folder in Outlook calendar with calendar appointments are restored as mail type.
>When customer try to browse the calendar in the user mailbox the type is shown as Mail
Solution:
>Calendar item will always show the type as "Mail".
>This is by design and message class format which has been confirmed with Next Level Team
>To test the same selected 2 items from the calendar and restored to.pst file
>After successful restore we imported the same to outlook and it restores as mail.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.