Skip to main content
Answer

getting Error Code: [68:192] : while install software

  • April 11, 2022
  • 2 replies
  • 1292 views

Forum|alt.badge.img+2

Install software is failing on our side with the following error Error Code: [68:192] Description: Software Cache is empty or does not contain the packages required for client's operating system. 

i tried download/copy software option and job is completed without errors but still facing the above same issue in the install software.

Best answer by Mike Struening

Hi @Maggie , hope all is well!

Following up to see if you had a chance to review my reply.

I’m assuming that you may be trying to install a Linux agent but the software cache lacks that install package.

If you have a question or comment, please create a topic

2 replies

Mike Struening
Vaulter
Forum|alt.badge.img+22

@Maggie , what are you trying to install?  You may be trying to install a Linux agent but the software cache lacks that install package.

Can you see what distributesoftware.log shows at this time/for this job ID?

Thanks!


Mike Struening
Vaulter
Forum|alt.badge.img+22

Hi @Maggie , hope all is well!

Following up to see if you had a chance to review my reply.

I’m assuming that you may be trying to install a Linux agent but the software cache lacks that install package.