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Question

How do I disable "SMTP Server is not configured" Critical event?

  • November 3, 2023
  • 2 replies
  • 142 views

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Version 11.28.32

I have a couple of “dark-site” commvault installations where I don’t have any internet nor email servers.

Is there a way to get rid of the event messages:

Event Code: 35:3944 “SMTP Server is not configured, Email notifications cannot be sent”

and

Event Code: 35:230 “The Mail Server is not configured to send E.mail. Please configure the Mail Server from the following location….”

 

Can’t find any post how to disable this event messages…

 

2 replies

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  • Vaulter
  • November 3, 2023

Hi Combato,

 

 Try this setting:

 

https://documentation.commvault.com/additionalsetting/details?name=%22bGenerateEventForSMTPConfiguration%22&id=8040

 

Setting of zero for the bGenerateEventForSMTPConfiguration should do the trick!


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  • Author
  • Novice
  • November 6, 2023

Thank you @Vsicherman ! 😊

The “SMTP Server is not configured” message disappeared but the “The Mail Server is not configured to send E-mail” still pops up in the Event Viewer.

Do you know if it’s possible to get rid of these as well?

/C