Regards
Log file (cvd_log fromm access node )
10944 2f27 11/02 16:27:49 ### OpenStackSDKWrapper::CVKeystoneWrapper::GetAccessInfoForTenant() - Failed to generate token for []
10944 2b1e 11/02 16:29:20 ### CvInternetDirectConnection::checkDirectConnection() - Failed to establish direct connection. Error code [7] Error Msg [Failed to connect to api.skyhookwireless.com port 443: Connection timed out]
10944 2b1e 11/02 16:29:20 ### InvokeRESTApi() - cvInternetGateway connect failed with error [Error in CvLibCurlWrapper]
10944 2b1e 11/02 16:29:20 ### myGeoLocationHTTP() - Failed to fetch geolocation from skyhook. ErrorCode-[0xEDDD0001:{InvokeRESTApi(1636)/Int.1.0x1-REST connect failed.}]
10944 2b1e 11/02 16:29:20 ### myGeoLocationHTTP() - Fetching Geolocation failed. Will try other option now.
10944 2f27 11/02 16:29:56 ### CVLibCurl::CVLibCurlSendHttpReqInternal() - failed to send http request
10944 2f27 11/02 16:29:56 ### CVLibCurl::CVLibCurlSendHttpReqInternal() - curl-err:[Couldn't connect to server] http-resp:[0] url:[https://auth.harpecloud.fr:5000/v2.0/tokens] server-resp:[_null_] resp-size:[0]
10944 2f27 11/02 16:29:56 ### OpenStackSDKWrapper::CVKeystoneWrapper::GetAccessInfoForTenant() - Failed to generate token for []
10944 2f27 11/02 16:29:56 ### OpenStackSDKWrapper::CVOpenStackSDKWrapper::Connect() - [OPENSTACK WRAPPER] Keystone failed to connect [xxxxxxxxxxxxxx]
10944 2f27 11/02 16:29:56 ### COpenStackInfo::Connect() - Connect failed []
10944 2f27 11/02 16:29:56 ### CVMManualDiscVMInfoCache::PrepareVMInfo() - Error Connecting - Failed to connect to virtual machine host [https://auth.harpecloud.fr] as user [tin_cvlt] from access node [srhavm-tinsave]. Please ensure that the access node is able to communicate with the host and that the user account and password are correct.
10944 2f27 11/02 16:29:56 ### CVMManualDiscVMInfoCache::GetVMInfo() - Failed to prepare VMInfo object for xxxxxxxxxxxxx
10944 2b06 11/02 16:30:04 ### TPool [N/A]. Ser# [0] Tot [1], Pend [0], Comp [1], Max Par [3], Avg Work Time [284.00 us], Avg Wait Time [35.00 us]
10944 2b06 11/02 16:30:04 ### TPool [N/A]. Ser# [1] Tot [48], Pend [2], Comp [46], Max Par [7], Avg Work Time [2.95 ms], Avg Wait Time [4.41 ms]
10944 2b06 11/02 16:30:04 ### TPool [sLNVMMANUALDISC]. Ser# [0] Tot [1], Pend [0], Comp [1], Max Par [1], Avg Work Time [254.58 s], Avg Wait Time [62.00 us]
10944 30de 11/02 16:30:05 ### PreProcessClientOwnerPeriodicTaskStatus() - Owner association is disabled till next cycle.
10944 30de 11/02 16:30:05 ### UpdateOwnerPeriodic() - Client owner periodic thread is disabled for further processing. Will try again in next run.
10944 2b1e 11/02 16:31:27 ### CvInternetDirectConnection::checkDirectConnection() - Failed to establish direct connection. Error code [7] Error Msg [Failed to connect to edc.commvault.com port 443: Connection timed out]
10944 2b1e 11/02 16:31:27 ### InvokeRESTApi() - cvInternetGateway connect failed with error [Error in CvLibCurlWrapper]
10944 2b1e 11/02 16:31:27 ### myGeoLocationEDC() - Failed to fetch geolocation from skyhook. ErrorCode-[0xEDDD0001:{InvokeRESTApi(1636)/Int.1.0x1-REST connect failed.}]
Best answer by virgil
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