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MS365, Onedrive, failed files

  • 17 March 2022
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Userlevel 1
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A Onedrive job is “completed with errors” and displaying the number 82 in the “Failed files” column.

When getting the failed items list, “only” 77 items are displayed. 
Can we provide the customer with a good reason for this, why it says 82, but we can only show them 77..

Like the files are too corrupted, and commvault is unable to display them or something..?

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Best answer by Stuart Painter 17 March 2022, 12:27

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Userlevel 7
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Hi @No special characters 

Thanks for the question, however, it’s a little difficult to say without further information.

The Job Results and logs may reveal more detail, but one possibility is there may be 77 failed files, but these may be contained in 5 folders, so the total item count is 82, but only 77 actual files.

Thanks,

Stuart