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Hello,

After an upgrade from CV 11.20.46 to 11.24.43 (Both CS (active and standby), Mediagents, and clients have been upgraded. I have an issue with one of the Intellisnap Mediaagent.

From NDMP properties of Ontap Cluster node involved, I start Detect after a while I get “could not open an ndmp connection to host…..”.

I have modified Ndmp password on Ontap node then CS with no success.

Check readiness on Mediaiagent is unsuccessful. I have restarted this MA, check readiness = OK but issue with ndmp persists.

An idea regarding this issue ?

Thanks in advance,

Gilles

What do the logs saying during detection?

Hello Christophe,

I have currently no access to the logs. Let me see with the customer then I will come back to you.

Hello Christophe, our customer solved the issue himself, It was due to the teaming of network interface and route defined on the MediaAgent involved.

Thx for your support

Gilles

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