Private metrics package install failure

Hi benjaminas,

The @@COMMSERVE@@ is just a parameter do to the 8403 tunnel, no worries there.
Your log also confirms no issue as it states CS tunnel is up.
The last 3 lines are the actual issue.

Assuming you are using one central Commcell to manage other Commcells, please correct me if I am wrong, on which software level is the Commserve where the private metrics server is being registered to during install?
Also does this match the level of the installer being used on the Metrics server?

@Jos Meijer 

Hi Jos,

commserve to which I want to register the new private metrics server is on v11.24.32.

Package that I am using for that new private metrics server is v11.25.latest. I am using v11.25 because I have 2 other commserves on v11.25 which would report to this metrics server as child commserves.

I think the metrics server should be the highest version, then the commserve?

@Jos Meijer 

But can metrics server be v11.25 and commserve to which this metrics will register be v11.24?

@benjaminas I am not sure if it is technically possible, but the general rule of thumb is that the Commserve is on the highest level or on equal level in relation to other objects. Based on this rule I would say no, do not install a metrics server on a lower level Commserve.

Echoing the same.  They should be on the same levels.

Fixed this, or maybe there was nothing fix.

So, what seems to be the situation is that you cannot install and register metrics server with newer level of package to the commserve which is on lower level of package.

So I installed metrics host and register it to commserv with a same version and lower service pack and that worked.

Glad to hear it!