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Hi folks.. 

 

Scenario:
- An system owner registers a client into a Commcell.
- The system owner realizes that he registered it into a wrong Commcell. 
- The system owner wants to register into the right Commcell WITHOUT uninstalling /installing the IDAs again.

 

Is there any way to "flush" the client config on the client itself so it can run the registration process again, this time targeting the correct Commcell? 

 

Thank you for any input you might have.... 

 

Kind regards
Rubeck

@RubeckDK 

You should be able to do that via command center by your admins.

From the Protect --> Laptops page.

Let me know please

Best Regards,

Sebastien

Hi @Sebastien Merluzzi .

 

This is not related to “laptops” in any way…..  A server owner registered his server into the wrong Commcell and now needs to register it to the correct one…  

Thanks for your help with 220214-256, by the way ;-)

 

/Kim

HI @RubeckDK ,

In that case, can you check Name Management > Update Commserve for Clients:

 

Use this option in the destination CommCell if you performed CommCell Migration.

You would perform this operation on the clients that are now part of this new CommCell

 

Let me know please

Best Regards,

Sebastien

Hi @RubeckDK,

 

If @Sebastien Merluzzi ‘s steps don’t help you, you can try using SimCallWrapper on the client to register with the right CS. - See link below:
https://documentation.commvault.com/11.24/expert/2121_registering_client_using_command_line.html

 

Best Regards,
Michael

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