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Hi Guys,

I am facing an issue where the Webconsole report job is getting completed but it is not able to send the email. Below is the error.

mailRpt::sendMailLegacyApproach() - Error [*@*.com] encountered while sending email for report [D:\Program Files\Commvault\ContentStore\Reports\AuxCopy - Fallen Behind Storage Policies.csv] for job id ****

CNsmtp::hasHost()() - Returned false from setHost()

CNsmtp::SendSMTPMail() - Unable to load SMTP configuration details, email sending failed.

mailRpt::sendMailLegacyApproach() - error to send failure email AuxCopy - Fallen Behind Storage Policies - AuxCopy - Fallen Behind.

REPORT COMPLETED, Job ID = ****

 

Regards,

pank1988

Hi @pank1988 

Thanks for reaching out, based on the error there is an issue with the Email configuration.

Can you please run through the steps on our documentation to configure/test the email functionality?

 

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