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Hi all,

 

We’ve got SharePoint Server 2010 on Windows Server 2008 R2, and the CV agent is currently on version 11.24. 

After upgrading to 11.32, backup keeps failing with the following error:

Error Code: o27:209]
Description: Failed to Initialize necessary components. Please look into logs for details .
Process: CVSPScan

 

CVSPScan.log:

4012  1     01/16 12:18:42 4419945 CVSPServerFactory2013 CreateInstanceFromAssembly - Exception creating instance CVSPDocServer2010Namespace.CVSPDocServer2010 from CVSPDocServer2010 - System.InvalidCastException: Unable to cast object of type 'CVSPDocServer2010Namespace.CVSPDocServer2010' to type 'CVSPServerInterfaceNamespace.ICVSPServerInterface2013'.
   at CVSPServerFactoryNamespace.CVSPServerFactory2013.CreateInstanceFromAssembly(String assemblyName, String typeName)
4012  1b70  01/16 12:18:42 4419945 InitializeComInterface() -  Instance created successfully :D
4012  1b70  01/16 12:18:42 4419945 InitializeComInterface() -  Instance creation failed :(
4012  1b70  01/16 12:18:42 4419945 CVSPScan::Initialize() - Initialize com interface failed.

 

I ran CVSPCompatibilitycheck and all permissions are granted. 

Is there any way to backup this version of Sharepoint on 11.32 or it’s already deprecated?

 

Regards, Mateusz

Hello Mateusz , 

 

Thanks for reaching Commvault community. As per https://documentation.commvault.com/v11/essential/sharepoint_server_system_requirements.html SharePoint 2010 is not supported. Please consider upgrading to SharePoint 2016 or SharePoint 2019. 

 

If you still have issues\concerns, please feel free to raise a support ticket 

Just to confirm, even if we have locally installed version 11.24, it won't run, right?

I dont think so. We expect CV binaries to be in same version to have backups and restores work seamlessly. 

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