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Hi All,

 

Getting below error when running backup for Sybase database.

 

              Error Code: r71:30]
Description: Error while running a command on Sybase server :eCan't open a connection to site 'SYB_BACKUP'. See the error log file in the ASE boot directory. Can't open a connection to site 'SYB_BACKUP'. See the error log file in the ASE boot directory. Could not establish communication with Backup Server 'SYB_BACKUP'. Please make sure that there is an entry in Sysservers for this server, and that the correct server is running. DUMP DATABASE XP1 FULL is unable to clear the list of changed database pages. Future incremental dumps will be unnecessarily large until the next successful full DUMP DATABASE. ]

@Rahul18081 You have to ensure Sybase Backup server is started and running on the Sybase side.

-- The below 2 commands can give the output whether the Sybase backup server is running or not:

ps -ef | grep -i server

ps -ef | grep -i backupserver

 

-- If the Sybase backup server is not running, please request DBA team to start the server and then re-run the backup.

Best,

Rajiv Singal

@Rajiv please see the below output of the above command u mentioned. Please update why no backup server info is showing when running the command.

kgxfrpdpoa01:~ # ps -ef | grep -i server
sybxp1    4795  4793  0 May23 ?        04:34:38 /sybase/XP1/DM/REP-16_0/bin/repserver -SXP1_REP_PRIM -C/sybase/XP1/DM/XP1_REP_PRIM/XP1_REP_PRIM.cfg -E/sybase/XP1/DM/XP1_REP_PRIM/XP1_REP_PRIM.log -I/sybase/XP1/DM/interfaces
root      6126  5936  0 10:37 pts/2    00:00:00 grep --color=auto -i server
sybxp1   19826 19825 34 May21 ?        30-10:44:39 /sybase/XP1/ASE-16_0/bin/dataserver -d/sybase/XP1/sybsystem/master.dat -e/sybase/XP1/ASE-16_0/install/XP1.log -c/sybase/XP1/ASE-16_0/XP1.cfg -M/sybase/XP1/ASE-16_0 -N/sybase/XP1/ASE-16_0/sysam/XP1.properties -i/sybase/XP1 -sXP1
kgxfrpdpoa01:~ # ps -ef | grep -i backupserver
root      6218  5936  0 10:37 pts/2    00:00:00 grep --color=auto -i backupserver
kgxfrpdpoa01:~ #

@Rahul18081 I believe your Sybase backup server is SYB_BACKUP. You have to edit the command run accordingly. 

 

ps -ef | grep -i “SYB_BACKUP”

 

If no output comes up, as I mentioned earlier, please work with your DBA to start the server and then re-run the backup.

Best,

Rajiv Singal

Hello @Rahul18081 

 

Step 1:- Please make sure the Sybase backup server is up and running. http://infocenter.sybase.com/help/index.jsp?topic=/com.sybase.infocenter.dc31644.1550/html/sag2/X62910.htm

 

Step 2: If the sybase backup server is already up, then the issue could be related to the below SAP note:- https://launchpad.support.sap.com/#/notes/0001908208

 

Sybase services restart may help to fix the issue.

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