Team,
What could be the reason if Windows VM/Physical Server One Touch Files Failed?
Error Code: :6:66] - Failure Reason: System state backup of component nOne Touch Files;] failed eOneTouch Error: Failed to get disk information].
What is system state backup for Linux OS?
Hi
For Windows its likely VDS causing the issue, you can refer to the following Article: https://ma.commvault.com/Article/Details/5596
System State backup allows you to perform a BMR of the system using the 1-Touch feature.
For Linux the One Touch System State component in backup, this gathers system details such as kernel, drivers, boot info, network info, etc.
Best Regards,
Michael
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