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Question

Temp folder on Windows is not backed up

  • October 12, 2022
  • 5 replies
  • 261 views

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Hello,

 

I do a Windows backup with file system agent

I created a C:\Temp folder and a file test.file

I made a default backup using the the default subclient.

 

When I brwose to restore the file, the Temp Folder is empty, is it excluded by default ?

 If yes, how to enable it !

 

Thanks !

 

 

5 replies

Jos Meijer
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  • October 12, 2022

By default there is no exclusion in place, this has to be placed manually in global filters, plans or more granular levels such as the subclient. I would check those configurations.

https://documentation.commvault.com/2022e/essential/125410_customizing_backup_content_for_server.html

https://documentation.commvault.com/2022e/essential/87504_creating_global_exceptions.html

If no exclusions are in place then there could be a filesystem rights issue during backup.

If you look at the backup job, do you see failed items? Or do you see failed items in the filescan log?


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  • Author
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  • October 13, 2022

By default there is no exclusion in place, this has to be placed manually in global filters, plans or more granular levels such as the subclient. I would check those configurations.

https://documentation.commvault.com/2022e/essential/125410_customizing_backup_content_for_server.html

https://documentation.commvault.com/2022e/essential/87504_creating_global_exceptions.html

If no exclusions are in place then there could be a filesystem rights issue during backup.

If you look at the backup job, do you see failed items? Or do you see failed items in the filescan log?

 

Hello @Jos Meijer 

Thanks for you answer.

 

Apparrently all these folders are excluded automatically from Windows OS included the temp folder !

 


Jos Meijer
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  • October 13, 2022

I have checked my machine and can confirm I partially have the same exclusions in the registry and TEMP is one of them. Interestingly enough, when checking some systems being backed up, they do have data backed up from c:\temp. Not convinced that this registry key is used for backups with Commvault.


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  • Author
  • Novice
  • October 13, 2022

I have checked my machine and can confirm I partially have the same exclusions in the registry and TEMP is one of them. Interestingly enough, when checking some systems being backed up, they do have data backed up from c:\temp. Not convinced that this registry key is used for backups with Commvault.

Yes exactly the same here, I have other machines with the same registry settings but I can restore all files from Temp folder. Very Strange. 


Jos Meijer
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  • October 13, 2022

Can you provide filescan.log from the client, this should shed some light on the matter. If not we need to take a look at clbackup.log